At ISG we believe in looking at what you need to think about and do right today, tomorrow, and over the next 18 months or so. You need to leverage the technology that can be used immediately, and prepare for that which will evolve over the short-term.
When we brought together four of our leading thinkers to debate what organizations should do about automation – deploy it, source it, and develop it to meet their specific needs – the discussion was lively and informative. It was also trenchant.
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