As the “new” ISG, our two firms integrate a range of diverse yet complementary service offerings, including two world-class data repositories, the industry’s top minds in sourcing advisory and transformation strategy and the collective experience and insight of a 1,300-person global team. By expanding the global network and reach of the two firms, we accelerate the deployment of our business-critical services to a larger, combined client base. The result is a set of aggregate service line capabilities unrivaledby any other firm competing in the space.
In terms of specifics, the combination brings together the industry’s two Outsourcing Advisory leaders, enabling scale and a leveraging of complementary capabilities as this offering evolves to meet the challenges of a rapidly changing marketplace. Together, we also are substantially enhancing our digital transformation offerings, resulting in even deeper insight into how Robotic Process Automation (RPA) is driving efficiency and productivity gains and addressing critical business issues in industry sectors such as healthcare, retail, insurance and pharma. As a joint offering, part of ISG’s existing suite of Digital Advisory Services, our automation services will continue to be ahead of the curve as increasingly advanced cognitive and machine learning capabilities take center stage.
Clients will also benefit from an expanded set of cost optimization services that include broader network and enterprise print services.
For service providers, meanwhile, the combined market insights, services, digital tools and assets of Alsbridge and ISG will be leveraged to enhance productivity in provider engagements, accelerate the maturity of client operations and further advance industry maturity.
Over the years, one core value we’ve shared in common is a fierce commitment to innovation and excellence and to driving our clients’ success. This mutual passion represents the foundation of our combination.
I look forward to working with our new colleagues and to continuing to progress the industry.
About the author
Chip has nearly 30 years of business experience including 25 years of professional services, IT outsourcing, and business process outsourcing experience. He has worked with 100s of companies in a variety of industries and countries and has been directly involved in over $15B in sourcing transactions.