When an enterprise goes digital, the role of the traditional information technology (IT) organization fundamentally changes. Some say that, as enterprises buy solutions that bundle services, software, and infrastructure, they will put IT out of business. I argue the opposite. By connecting the digital solutions to each other—and to the enterprise’s core—to maximize their potential, IT has the chance to become even more valuable to the enterprise than ever before.
Through his involvement in hundreds of global outsourcing initiatives, Esteban has developed unique insight and the ability to ask the right questions to set an organization on the correct transformation path. He advises organizations on issues of digital transformation and global service delivery, leveraging his deep understanding of business strategy to help align their initiatives with their vision. Esteban brings international experience to his clients, having lived and worked on four continents, and a passion for the opportunities of globalization and specialization in the industry. He leads ISG’s Energy, Life Sciences and Healthcare practice, as well as the Latin America region and is the author of the CIO.com blog Informed Outsourcing.