As the Covid-19 pandemic rapidly spread across the globe, both individuals and enterprises have been affected by an alarming surge in cybercrime. Not only are the attacks becoming more frequent, they are also becoming increasingly sophisticated. The good news is that new technology advancements are helping enterprises better prepare for security breaches. One start-up developing some cutting edge, predictive technology in this field is bfore.ai. In this episode of the ISG Bots & Beyond podcast, host Wayne Butterfield talks to CEO & Co-Founder Luigi Lenguito. Together they discuss the importance of taking preventive measures to minimize the risk of attacks.
Wayne is an automation pioneer, initially starting out as an early adopter of RPA in 2010, creating one of the first Enterprise scale RPA operations. His early setbacks at Telefonica UK, led to many of the best practices now instilled across RPA centres of excellence around the globe. Customer centric at heart, Wayne also specialises in Customer Service Transformation, and has been helping brands in becoming more Digitally focused for their customers. Wayne is an expert in Online Chat, Social Media and Online Communities, meaning he is perfectly placed to help take advantage of Chat Bots & Virtual Assistants. More recently Wayne has concentrate on Cognitive & AI automation, where he leads the European AI Automation practice, helping brands take advantage of this new wave of automation capability.