Demystifying the Potential for IT Services


ISG-SmartalksThe Indian market for IT and business process management services has grown at a compound annual growth rate of 13 percent over the last five years, reaching $18 billion in 2016. In ISG’s ranking of countries for IT sourcing opportunity, India is the only developing country among the top 10 most promising countries for IT sourcing in the world.

Today, new scope outsourcing transactions make up 85-90 percent of all large transactions in India, with significant potential for first-time sourcing among both public sector and commercial clients across industries. The rapid digitization of business and the growing population of young and highly educated people in India makes it a serious bright spot amid the doom and gloom that industry observers say characterizes the global IT services market today.

I recently discussed the future of India’s IT services market in an ISG Smartalk™: Demystifying the Potential for IT Services. Listen to a replay or contact me directly to discuss further. 

About the author

Dinesh is a highly experienced and well-respected advisor in the outsourcing industry with more than 23 years of experience in management consulting and outsourcing. He works with enterprises to craft sourcing strategies, structure and negotiate complex sourcing transactions and design and implement sourcing governance organizations. Prior to joining ISG, Dinesh worked with Infosys and Accenture, where he led large transition programs and consulted on IT strategy and implementations, business process-reengineering and operational improvement programs. He is a published thought leader and a regular speaker at industry conferences. Dinesh manages the ISG India Business.