ISG Provider Lens™ Study – SIAM / ITSM 2019 (Provider)



In 2018, ISG conducts a neutral and independent vendor comparison on the topic of SIAM / ITSM for the USA and German market. SIAM /ITSM vendors can determine whether they are relevant for us.

If you are not in the list but consider yourself relevant, please contact us. If you are in the list, please contact us to ensure active participation in the research phase.

  • 1E
  • 4me
  • Accenture
  • ACL Services Ltd
  • Adaptive (C&F)
  • Agiloft
  • Alemba
  • Allgress
  • Alloy Software
  • Apptio
  • Aruvio
  • ASG
  • AT&T
  • Atlassian
  • Atos
  • Atos Origin
  • Avasant
  • AxiomSL
  • Axios Systems
  • Basis Code
  • BDNA
  • Bearing Point
  • Best GRC
  • BigPanda
  • Blazent
  • BMC Software
  • Bomgar
  • Booz Allen Hamilton
  • BPMonline
  • BPS Resolver - Resolver GRC
  • BT Global
  • Business Engine
  • CA Technologies
  • Capgemini
  • Centerity
  • Centrata
  • Cerrix
  • CGI Group
  • ChangeGear
  • Deloitte
  • Determine
  • Digital Dimension
  • Digital Fuel
  • Double Check Software
  • Dunn & Bradstreet
  • DXC
  • E&Y
  • EasyVista
  • Efecte
  • EHS Insight
  • EMC
  • Enlighta
  • Entry Software
  • FIS Global
  • Fiserv
  • Fixnix
  • Flexera
  • Footprints
  • FreshService
  • Freshworks
  • FrontRange Solutions
  • Fujitsu
  • General Dynamics
  • Genpact
  • Gensuite
  • GEP (Smart)
  • HCL
  • helpLine
  • HelpSTAR
  • Hiperos
  • Hitachi Consulting
  • Hornbill
  • HPE
  • iasta (see Determine above)
  • IBM
  • IBM Emptoris
  • Ideagen
  • iET Solutions LLC.
  • Incident Monitor
  • Infogix
  • Infosys
  • InvGate
  • IssueTrak
  • iSupport
  • ITinvolve
  • Ivalua
  • Ivanti
  • IVIS Technology
  • JAGGAER
  • JIRA Service Desk (Atlassian Corporation)
  • KPIT
  • KPMG
  • L&T
  • Logicgate
  • LogicManager
  • Maclear
  • ManageEngine
  • Materna
  • Matrix42
  • Maximo (IBM)
  • MediTract
  • Mega
  • Micro Focus
  • Microsoft
  • PwC
  • Qualys
  • Realtec AG
  • Resolve Systems
  • Resolver
  • Rivo Software
  • Rsam
  • Salesforce
  • SAManage
  • SAP / Ariba
  • SAS
  • Scanmarket
  • SDG Corporation
  • Service Now
  • ServiceAide
  • Simbus360
  • SNOW Software
  • SolarWinds
  • Sparta Systems
  • Sphera Solutions
  • Spiceworks
  • Sunrise Software
  • SunView Software
  • Symantec
  • Symphony Summit
  • SynerTrade
  • Syntel
  • SysAid Technologies
  • TCS
  • TeamDynamix
  • Tech Mahindra
  • Telos Security
  • TOPdesk
  • Trintech
  • T-Systems
  • Ultimo
  • Unisys
  • USU AG
  • USU Aspera
  • Vantage Technology
  • VelocityEHS
  • Vertiv
  • Victor Ops
  • VisionFlow
  • Vivantio
  • Wendia
  • Wipro
  • Zendesk
  • ZL Technologies
  • Zoho
  • Zycus