Achieving operational excellence

ISG helps private and public sector organizations transform and optimize their operational environments through research, benchmarking, consulting and managed services, with a focus on information technology, business process transformation, program management services and enterprise resource planning.

Bots and Beyond Episode 18: Decoding Open Source RPA

Learn more

ISG Digital Dish Episode 11: Making Work Work

Learn more

Bots and Beyond Episode 17: When Automation and Data Collide

Learn more

Network-as-a-Service: Simplifying Operations and Increasing Agility and Scalability within a Flexible Commercial Model

Learn more

Enabling a Major Biotech Firm’s Workers for Big Sourcing Changes

Learn more

Contact Center of the Future: Providing the Right Customer Support

Learn more

How Benefit Platforms Can Drive Employee Well-Being

Learn more

The HR Organization of the Future – Becoming an Agile HR Organization

Learn more