Latest Consulting articles from ISG
The economic uncertainty caused by the COVID-19 pandemic is making many enterprises question the logic of owning a captive service delivery center for non-core business activities, namely IT, F&A, procurement, HR and engineering.
Categories: Business Advisory Services Consulting
ISG helps companies and their leaders embrace change, communicate organizational plans even as they are evolving and inspire others to adopt and support transformation from within.
In A2019, Automation Anywhere has rebuilt its software from the ground up to deliver a purely web-based intelligent automation experience with enterprise-grade privacy, security, governance, compliance and control.
An uptick in M&A due diligence performed on APAC companies was registered in May, which is precisely when leading HR software and payroll provider Ceridian announced its intent to acquire regional payroll provider Excelity Global (Excelity).
Categories: Consulting HR Technology & Transformation
An ISG organizational change management (OCM) team readies hundreds of workers for major changes to their IT processes and applications, including outsourcing and the introduction of ServiceNow.
Microsoft acquires robotic process automation (RPA) vendor Softomotive, and – without doubt – shakes up the RPA market forever.
For many businesses, the damage of COVID-19 has come in the form of lost productivity with workers banned from the office under social distancing regulations. For others, however, productivity hasn’t taken such a hit.
We believe this disruptive time will give people the courage to step outside the boundaries of the typical workplace and into a New Future.
ISG facilitates the transformation journey of a large federated insurance conglomerate to adopt new IT infrastructure and security-services practices in the midst of a broader corporate transformation.
Documentation is a key success factor to ensuring TBM is sustainable for the long term, safeguarding against faded memories and departure of key personnel.
Many economists predicted the decline of the check with the rise of electronic transactions, but few envisioned the elimination of cash in day-to-day life.
The global pandemic has negatively affected every business – with the few notable exceptions of online retail operations, pharmacies and grocery store chains, and specific consumer goods manufacturers.
If there is one thing the past six weeks have taught us, it is how much we depend on network connectivity for work, school and even family gatherings.
Categories: Consulting Network Advisory Services
Some predict that banks that fail to evolve their internal systems to support remote customer interaction will fail to survive the COVID-19 crisis.
Categories: Banking & Financial Services Consulting
Here are the eight trends that will have the biggest impact on healthcare industry players in 2020.
Categories: Consulting Healthcare