Robotic process & cognitive automation technologies are fundamentally reshaping the way businesses work. ISG Automation helps you imagine, execute, accelerate and transform the way you work.
Transform The Way You Work
Robotic Process & Cognitive Automation technologies are fundamentally reshaping the way businesses work. Automation is increasingly enabling automated 24/7/365 execution of business processes at a fraction of the cost of human equivalents.
At the same time automation is delivering dramatic improvements in process execution and cost models. Benefits also include higher employee job satisfaction.
Uses the GUI interface of your system to automate high volume, structured and repetitive processes, attended or unattended.
Used throughout the business, this is the cornerstone technology used to automate process either on its own, or with complementary technologies.
The process of identifying and detecting an object or a feature in a digital image or video.
Any process using a scanned image, highly used in finance areas, however also broader in ID&V, or any other process in which a scanned image or form is received.
The application of computational techniques to the analysis and synthesis of natural language and speech.
Used To understand the requester’s intent in an email or service request in yourCRM; uses the unstructured text to provide a structure for RPA to understandand process.
The ability to make complex decisions based on previous knowledge absorption and provide rational for the decision.
Used more commonly in Legal or FS organizations at present. Utilizing knowledge of a process to make a more complex decision, as well as showing why that decision was made.
The evolution of NLP that powers the virtual agent, able to hold well-structured conversations.
Used throughout the business, this is the cornerstone technology used to automate process either on its own, or with complementary technologies
ISG Automation Can Help You Achieve Your Strategic Objectives
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Chief Executive Officer, ISG Automation
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ISG Smartalks™ Podcast Episode 8: Expert Views from Automation’s Front Lines
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Using service orchestration to enhance productivity and customer experience.
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