What Is Citizen Innovation and How Can It Help Drive Transformation?

Helping enterprises automate complex decisions by modelling human thought processes.

While talk of self-healing bots, autonomous everything and the automated enterprise fills many a publication, there is at least a number of current automation technologies that are in fact technically feasible and deployed in live settings.

A conversation with Tom Allen, Founder of The AI Journal.

A look at how digital technology is reshaping the Insurance Industry.

Taking a preventive approach to combat cyber attacks.

A conversational AI-powered digital assistant can help reduce the manual effort involved in managing the onboarding of a new customer, improve the customer experience and eliminate costs and delays.

A conversation with Gerald Pullen, Product Owner - Intelligent Automation at Lloyds Banking Group.

A conversation with Lucie Roach, Senior Product Owner BT.

A conversation with Coreyne Woodman-Holoubek, Founder Progressive HR.

An interview with Tolani Jaiye-Tikolo, RPA Jargon Buster.

An interview with Stephen Coward, Principal Consultant ISG.

Change is hard and constant, especially if you work in customer service. It’s no wonder the future of the contact center is a moving target.

An interview with Scott Lichtenstein, Co-Founder & CEO of BuyerSight.

Among the industries that stand to benefit the most from RPA are freight-forwarding and logistics companies that perform the highly complex day-to-day operations of moving shipments domestically and internationally using different modes of transportation.

An interview with Soren Meyer, CEO of ZeroNorth.

An interview with Robb Wilson, Founder, Lead Designer and Chief Technologist at OneReach.ai.

When automating business processes, it is easy to shorten design time and jump right into development when your initiative is built around a single tool or a small set of tools.

An interview with Lasse Rindom, Chief Digital Officer at Baker Tilly Danmark.

An interview with Will Williams, Machine Learning Tech Lead at Speechmatics