A look at how digital technology is reshaping the Insurance Industry.

Taking a preventive approach to combat cyber attacks.

A conversational AI-powered digital assistant can help reduce the manual effort involved in managing the onboarding of a new customer, improve the customer experience and eliminate costs and delays.

A conversation with Gerald Pullen, Product Owner - Intelligent Automation at Lloyds Banking Group.

A conversation with Lucie Roach, Senior Product Owner BT.

A conversation with Coreyne Woodman-Holoubek, Founder Progressive HR.

An interview with Tolani Jaiye-Tikolo, RPA Jargon Buster.

An interview with Stephen Coward, Principal Consultant ISG.

Change is hard and constant, especially if you work in customer service. It’s no wonder the future of the contact center is a moving target.

An interview with Scott Lichtenstein, Co-Founder & CEO of BuyerSight.

Among the industries that stand to benefit the most from RPA are freight-forwarding and logistics companies that perform the highly complex day-to-day operations of moving shipments domestically and internationally using different modes of transportation.

An interview with Soren Meyer, CEO of ZeroNorth.

An interview with Robb Wilson, Founder, Lead Designer and Chief Technologist at OneReach.ai.

When automating business processes, it is easy to shorten design time and jump right into development when your initiative is built around a single tool or a small set of tools.

An interview with Lasse Rindom, Chief Digital Officer at Baker Tilly Danmark.

An interview with Will Williams, Machine Learning Tech Lead at Speechmatics

An interview with Josephine Hus, Investment Professional at Permira.

In the wake of the COVID-19 pandemic, the retail market has witnessed a 28 percent surge in e-commerce activities.

An interview with Alex Davies, Program Manager at RBC.

An interview with Alex Purvis, Sales Director at Enate Ltd.