latest from isg

Microsoft Acquires Softomotive: A Ripple or a Tidal Wave?

By Andreas Lueth William Harris

Microsoft acquires robotic process automation (RPA) vendor Softomotive, and – without doubt – shakes up the RPA market forever.

Categories: Consulting Robotic Process Automation (RPA)

Intelligent Automation

By Daniel Oostdam

Are you discussing to start using Artificial Intelligence or Intelligent Automation, but have no clue where to start?

Categories: Consulting Robotic Process Automation (RPA)

Why Is My Automation Program Failing?

By Owen Wheatley

The truth is that the large majority of automation projects have not delivered the expected return on investment, whether that return is defined in financial or non-financial terms.

Categories: Banking & Financial Services Consulting Financial Services Robotic Process Automation (RPA)

The Promise of Automation in a Time of Crisis

By Wayne Butterfield

Some enterprises are looking to automation as a way to address needs across the enterprise, from infrastructure to customer experience.

Categories: Consulting Robotic Process Automation (RPA)

The Ethics of AI: With Potential Comes Responsibility

By Dr. Linda Delbridge

There are two schools of thought on the impact of artificial intelligence (AI). The first is pessimistic, the second is optimistic.

Categories: Consulting Robotic Process Automation (RPA)

Now Is the Time: Upgrade to Automation Anywhere v11 Today

By Tracy Lipasek

The Automation Anywhere Enterprise (AAE) platform is a critical tool many organizations use to support their automation programs and overall effectiveness.

Categories: Consulting Robotic Process Automation (RPA)

ISG Smartalks™ Podcast Episode 8: Expert Views from Automation’s Front Lines

By Barry Matthews

Four thought-leaders share their perspectives on the future of automation.

Categories: Podcasts Robotic Process Automation (RPA)

ISG Smartalks™ Podcast Episode 5: Service Orchestration – What is it and Why is it Important?

By Barry Matthews

Using service orchestration to enhance productivity and customer experience.

Categories: Podcasts Robotic Process Automation (RPA)

“Automation First” Increases Cash Flow

One principle most business leaders have learned to embrace is the principle of proving a positive net present value (NPV) or a strong internal rate of return (IRR) for capital investment decisions and projects.

Categories: Consulting Robotic Process Automation (RPA)

Dewey Defeats Truman: RPA is Dead

Recent headlines proclaiming “RPA is dead” should remind us of that famously incorrect headline we learned about in grade school, "Dewey Defeats Truman.”

Categories: Consulting Robotic Process Automation (RPA)

ISG Smartalks™ Podcast Episode 4: The Rise of Artificial Intelligence

By Barry Matthews

What is Artificial Intelligence, who’s using it and how is it impacting businesses and consumers?

Categories: Podcasts Robotic Process Automation (RPA)

Why Automate a Bad Process?

Welcome to the “great automation debate” centered around one pivotal question: should you automate a bad or broken process?

Categories: Consulting Robotic Process Automation (RPA)

Where It Starts to Fall Apart – Losing the ROI on Your RPA Initiative

By Heather Lapinski

Expect the best, plan for the worst.

Categories: Consulting Robotic Process Automation (RPA)

RPA Lessons Learned: Opening Excel Files on Local and Network Drives

By Jeff Horowitz

Automating Excel can introduce some obstacles not often thought of when initially designing and developing an automation.

Categories: Consulting Robotic Process Automation (RPA)

Accelerating the RPA Journey

Accelerating the automation journey requires commitment, structure, discipline and a culture that is open to change. Without these, organizations stall.

Categories: Consulting Robotic Process Automation (RPA)

RPA Testing 101: A Beginner’s Guide to Automation Testing

As companies continue to adopt and implement RPA into their organizations, proper testing methods and techniques become even more important to make the transition to RPA as successful as possible.

Categories: Consulting Robotic Process Automation (RPA)

Maturing Your Automation Program – the Need for Speed

By Tracy Lipasek Taylor Wendaur

As we take stock of business technology at the start of a new year, it is clear that enterprises are all over the map when it comes to the automation trajectory.

Categories: Consulting Robotic Process Automation (RPA)

RPA Delivery: On Time and Under Budget

By James Jones

How do companies ensure or at least improve their chances for a successful RPA implementation? The answer is in the seven following best practices.

Categories: Consulting Robotic Process Automation (RPA)

RPA: How Easy Is It To Get Started?

The simplest way to begin is to find out more about RPA – how it can help a business and what its potential is.

Categories: Consulting Robotic Process Automation (RPA)

What’s the Impact of Automation? It Depends on Who You Ask

By Stanton Jones

Last week at the ISG Sourcing Industry Conference, we conducted a real-time study with swarm technology provider Unanimous AI.

Categories: Research Robotic Process Automation (RPA)