latest from isg

Bots and Beyond Episode 12: Succeeding in an AI Scale Up

By Wayne Butterfield

An interview with Will Williams, Machine Learning Tech Lead at Speechmatics

Categories: Podcasts Robotic Process Automation (RPA)

Bots and Beyond Episode 11: Unlocking the Value of Automation in Private Equity

By Wayne Butterfield

An interview with Josephine Hus, Investment Professional at Permira.

Categories: Consulting Podcasts Robotic Process Automation (RPA)

Pandemic Heightens Demand for Warehouse Automation

By Ashish Chaturvedi

In the wake of the COVID-19 pandemic, the retail market has witnessed a 28 percent surge in e-commerce activities.

Categories: ISG Provider Lens™ Manufacturing Research Robotic Process Automation (RPA)

Bots and Beyond Episode 10: Tales from the Trade Floor

By Wayne Butterfield

An interview with Alex Davies, Program Manager at RBC.

Categories: Podcasts Robotic Process Automation (RPA)

Bots and Beyond Episode 9: W(h)ine, Wheels and Automation

By Wayne Butterfield

An interview with Alex Purvis, Sales Director at Enate Ltd.

Categories: Podcasts Robotic Process Automation (RPA)

Bots and Beyond Episode 8: Using AI to Benefit Mental Well-Being

By Wayne Butterfield

An interview with Adam Harrold, CEO and Founder of Humley.

Categories: Podcasts Robotic Process Automation (RPA)

Time to Make Plans to Migrate to A2019

By Dr. Linda Delbridge

ISG has the experience and expertise to assist and accelerate your automation journey, whether beginning with A2019, migrating from AAE V11 or building and fortifying your center of excellence.

Categories: Consulting Robotic Process Automation (RPA)

Bots and Beyond Episode 7: Take me to your Believer

By Wayne Butterfield

An interview with Ema Roloff, Senior Sales Executive at Naviant Inc.

Categories: Podcasts Robotic Process Automation (RPA)

Bots and Beyond Episode 6: The Gig that Covid Couldn’t Cancel

By Wayne Butterfield

An interview with Barry Matthews, Founder and MD of Re-source.

Categories: Consulting Podcasts Robotic Process Automation (RPA)

Bots and Beyond Episode 5: Scale or Fail?

By Wayne Butterfield

An interview with enterprise automation expert, Shail Khiyara.

Categories: Consulting Podcasts Robotic Process Automation (RPA)

Bots and Beyond Episode 4: To Chatbot or Not?

By Wayne Butterfield

An interview with Richard Clarke of Paddy Power Betfair.

Categories: Consulting Podcasts Robotic Process Automation (RPA)

Is Your Automation Journey on a Dangerous Path?

By Tracy Lipasek Stephan Buckner

When thinking about your automation journey, it may seem like you are on the way to Oz via the yellow brick road.

Categories: Consulting Robotic Process Automation (RPA)

Bots and Beyond Episode 3: Distance is Futile – Remote Working for an Automation Center of Excellence

By Wayne Butterfield

An interview with Gintautas Jonutis of Western Union.

Categories: Consulting Podcasts Robotic Process Automation (RPA)

Intelligent Automation: The Next Frontier in Source-to-Pay Automation

By Dennis Winkler Sakshi Takkar Aparna Gajanan Paul Reynolds

S2P Transformation is Inching its Way to the Top of the CFO Agenda

Categories: Consulting Robotic Process Automation (RPA)

Bots and Beyond Episode 2: When Business Continuity Planners Became Gods

By Wayne Butterfield

An interview with Ashwin Gaidhani.

Categories: Consulting Podcasts Robotic Process Automation (RPA)

Bots and Beyond Episode 1: Citizen Developer, Hype or Hoax?

By Wayne Butterfield

An interview with Kieran Gilmurray, automation expert.

Categories: Podcasts Robotic Process Automation (RPA)

Customer Engagement in the New Future

By Wayne Butterfield

In some ways, the difference between great customer experience and bad customer experience is tiny. In other ways, it’s huge.

Categories: Consulting Robotic Process Automation (RPA)

When RPA is NOT the Solution

By Heather Scott

When a company is struggling to complete a process assessment, develop a new automation or increase the efficiencies of an automation, the question of becomes what if RPA is not the solution we need?

Categories: Consulting Robotic Process Automation (RPA)

ISG Imagine Your Future® Podcast – Episode 16: Digital Automation Enablement – the Key to RPA Success

By Chip Wagner John Mone

Facilitating RPA adoption and accelerating the automation journey across the enterprise.

Categories: Consulting Podcasts Robotic Process Automation (RPA)

Discover, Improve, Remove: The Trifecta for Your Contact Center

By Wayne Butterfield

Configuring best-of-breed intelligent automation to do what it does best in the contact center can provide ROI in weeks and months – not years.

Categories: Consulting Robotic Process Automation (RPA)