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How Benchmarking Can Help the Public Sector Manage by Facts
Just like their counterparts in the private sector, public and semi-public sector organizations bear the competing responsibilities of serving their stakeholders while providing valuable and measurable results in a cost-effective manner.
Benchmarks Evolve: Effective Analyses Deliver Real-Time Validation and Transparency
In recent years, ISG Research shows outsourcing contracts have consistently gotten smaller in value and shorter in duration.
Categories:
Consulting
Operations Benchmarking
IT Benchmarking with TBM: Don’t Miss Out on the Quickest Win of All
In my work helping enterprises benchmark their IT costs and implement Technology Business Management (TBM), I find some common misconceptions that tend to impede progress.
Categories:
Consulting
Operations Benchmarking