Corporate Social Responsibility

ISG is a strong proponent of corporate social responsibility (CSR). We endeavor at all times to operate our business in a responsible and ethical manner; recruit and retain superior talent; support diversity among and provide career opportunities to our people; strive to be excellent corporate citizens and contribute to the communities in which we do business; and do all we can to protect the environment, both directly in our own operations and by helping our clients and their suppliers become better environmental stewards. In advising both buyers and sellers of IT and business process services, we consider the CSR impacts of those services on business operations and include those factors in our recommendations.

ISG is committed to improving the communities where we do business through our CSR work in a variety of ways. As a global company, ISG has served both local and international communities by conducting disparate programs of CSR, including environmental, human rights, labor, fair operating, diversity, inclusion, disaster recovery, volunteer, and other programs and policies. We have invested time, volunteer hours, money and awareness communications into these CSR programs and policies. The outcomes have been profound and, because ISG is made up of people who are passionate about continuous growth and excellence, we are today redoubling our efforts to do more. 

ISG Cares

ISG-Cares-2017

ISG encourages grass-roots community involvement from its employees through the ISG Cares program. Our employees are active in a wide range of charitable organizations in the 21 countries in which we do business, not only through their monetary donations, but in their direct commitment of time and energy to support fundraising and awareness activities.

ISG runs the ISG Cares program across the world.  This is the umbrella program that all CSR activity rolls into for all divisions of ISG. We have found that employee volunteering and community involvement create a feeling of satisfaction and pride that effects all of ISG. Over the past four years since the ISG Cares initiative began, ISG has recognized a change in behavior and community spirit not only with its employees but friends and family as well.

ISG leaders work directly with local charities and businesses to create key relationships between our employees and our local communities. This helps ensure we gain a better understanding of what specific areas need our support and what we can do to develop and improve community relations. To complement these relationships, ISG has encouraged employees to volunteer and offers paid monthly leave to allow staff to offer their services.

ISG also created a calendar that tracks both ISG Cares events and other charity and community events. This helps us better connect with our communities. Events such as donating food to the local food bank, donating toys to the local radio station’s annual children’s program and donating unwanted clothes, bric-a-brac to charity have all fostered strong ties with the local community. Our leadership team often matches the money raised to increase the monetary offer we provide to local charities.

Environmental Impacts

ISG is not a producer or manufacturer of material goods. Due to the nature of our advisory business, we do not operate according to official environment compliancy regulations or standards. Nonetheless, we are committed to playing an active part in protecting the environment by integrating sustainability into our core business functions. We acknowledge environmental management to be among our highest corporate priorities. 

As an imperative of sustainable business, we recognize the importance of establishing policies, programs and practices for conducting operations in an environmentally respectful manner. It is our policy to ensure our processes meet environmental standards at all times. We will do this by following the principles of compliance, prevention and improvement.

  • Compliance: We will adhere to all relevant laws and regulations and will proactively implement plans and procedures to ensure consistent compliance. Strict understanding and observance of our environmental initiatives will be ingrained in all ISG employees and contractors.
  • Prevention: Our global priorities will be to minimize, as much as is practical, the amount of waste ISG generates, ensure responsible methods of disposal, and reduce our carbon effects on the environment. We will use systems and procedures designed to prevent or reduce activities or conditions that pose a threat to the environment. ISG will make every effort to seek environmentally friendly alternatives when making business decisions.
  • Continuous Improvement: In an effort to encourage environmental stewardship, we will actively promote and communicate our commitments to all employees, contractors, vendors and clients. We recycle office waste, unused office equipment, we operate a cycle-to-work scheme and we also support local charities by donating unwanted personal items.

ISG Disaster Relief & Recovery

We make ourselves present and involved in times of both natural and man-made crises through disaster relief fundraising and volunteer work. ISG believes its employees should always be able to prioritize the health, safety and recovery of their families and selves over work without penalty, especially in times of crisis. Our HR practices reflect this belief and honor our commitment to treat our employees with decency, respect and care.

Upon gaining awareness of a disaster affecting any large population of our employees, ISG endeavors to create awareness and support in our communities through company-wide communications, fundraising and volunteer work. ISG is proud to be a community of individuals who rally to support one another and our communities; in no time is this more visible than our cooperative spirit post-disaster.

Labor Practices

ISG takes a stance against forced and child labor.

ISG understands that our long-term success depends upon various factors, including the maintenance of an ethical business environment and consistently high standards for the business conduct of ISG and its employees. ISG conducts business with the highest ethical standards of honesty, integrity and fairness as outlined in our corporate guidelines “ISG Code of Ethics and Business Conduct.”

Our focus is on creating workplaces free from discrimination, promoting learning and professional conduct and a balance between work and other aspects of life. We operate on a global scale with respect for human rights and social justice.  Employee’s equal opportunities, training and professional development, good internal relations, employee remuneration, and safeguarding against forced or child labor are labor standards ISG fiercely promotes and protects.

Human Rights & Anti-Discrimination Policies

Diversity fosters innovation.

Our global community of colleagues, customers and neighbors is made better by its diversity, and so are we. ISG maintains policies against discrimination and harassment consistent with the principles of the UN Declaration of Human Rights. We have fully committed, in compliance with applicable federal, state and local laws and ISG policies, to providing equal opportunity without regard to race, color, religion, gender, sexual orientation, marital status, age, national origin, disability, veteran status or any other status protected by applicable law, rule or regulation. ISG is currently in the process of globalizing our Modern Slavery prevention policies.

ISG expressly prohibits any form of unlawful discrimination in the terms and conditions of employment based on an individual’s protected status, including without limitation recruiting, hiring, training, promotion, transfer, compensation, discipline, termination, benefits, and other terms, conditions and privileges of employment. All employment-related decisions will be consistent with the principles of equal opportunity and valid job requirements.

It is also the policy and practice of ISG to maintain and foster a work environment in which all employees are treated with decency and respect. Accordingly, ISG has adopted a zero-tolerance policy toward discrimination and all forms of unlawful harassment, including but not limited to sexual harassment. This zero-tolerance policy means that no form of unlawful discriminatory or harassing conduct towards any employee, client, contractor, or other person in our workplace will be tolerated. ISG is committed to enforcing its policy at all levels within the company, and any individual who engages in prohibited discrimination or harassment will be subject to appropriate disciplinary action, which could include immediate termination of employment for a first offense.

Although the various countries in which ISG does business may have different legal provisions pertaining to discrimination and harassment in the workplace, ISG will not tolerate discrimination or harassment by any employee, wherever they work.

Fair Operating Practices

ISG conducts business with the highest ethical standards of honesty, integrity and fairness as outlined in our corporate guidelines “ISG Code of Ethics and Business Conduct.”  Each director, officer and employee is expected to deal fairly with the ISG’s clients, suppliers, competitors, officers, employees and anyone else with whom he or she has contact in the course of performing his or her job.  ISG has zero tolerance for any ISG representative, should they be a director, officer or employee, taking unfair advantage of anyone through manipulation, concealment, abuse of privileged information, misrepresentation of material facts or any other unfair dealing.

We seek to outperform our competition fairly and honestly.  We seek competitive advantages through superior performance, never through unethical or illegal business practices.  Stealing proprietary information, possessing or utilizing trade secret information that was obtained without the owner’s consent or inducing such disclosures by past or present employees of other companies is prohibited, and, beyond that, repellant to ISG’s culture of excellence and merit-based success.