Consulting T1 - Fourth Industrial Rev

Is the IT Services Industry at a Crossroads?

The latest ISG Index shows that enterprise buyers of IT services have grown very fond of the on-demand model cloud computing offers. In fact, the As-a-Service market now makes up more than one-third of the global sourcing market, nearly double the share it had just two years ago. For IT services providers, this means a new way of doing business, and traversing the gap between old and new may be a tricky one.

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About the author

Dinesh is a highly experienced and well-respected advisor in the outsourcing industry with more than 23 years of experience in management consulting and outsourcing. He works with enterprises to craft sourcing strategies, structure and negotiate complex sourcing transactions and design and implement sourcing governance organizations. Prior to joining ISG, Dinesh worked with Infosys and Accenture, where he led large transition programs and consulted on IT strategy and implementations, business process-reengineering and operational improvement programs. He is a published thought leader and a regular speaker at industry conferences. Dinesh manages the ISG India Business.