Bay Area Digital Executive Dinner Series 

Register for the event by completing the form below.

Farallon | 450 Post Street | San Francisco, CA 94102
Wednesday, May 1 at 6pm PT

ISG Partner, Prashant Kelker will present
Implementing & Tracking a Digital Operating Model

TOPIC:  Implementing & Managing New Digital Operating Models

WHY ATTEND:  This session will focus on understanding what others are doing to establish and govern digital operating models in the new world.  We will be speaking to the challenges they face, and how some companies have overcome these challenges – the key topics we will address are:

• How should the organization structure adapt/change to address new digital models, and how have the leading companies executed change management?

• How will the design and execution of technology transformation programs inform and build its required target business capabilities iteratively using an evolving provider ecosystem?

• How do you ensure a solid digital backbone and operating model is established and maintained to scale and ensure quality in your transformation programs?

• How do you harness emerging technologies and bring them to mass scale usage within your enterprise (automation, analytics, ML, cloud, blockchain, etc.)


  • 6pm PT Networking/Happy Hour:  45 minutes
  • 7pm PT Dinner:
  • Appetizer:  Implementing & Tracking a Digital Operating Mode
    Presented by Prashant Kelker, ISG Partner - Digital Strategy & Solutions
  • Dinner:  Open Q&A
  • Dessert:  Future Topics & Networking

This is a great opportunity to network and learn from peers. Feel free to bring a colleague!

Upcoming dinners:

Date TBD - Palo Alto: Blockchain Reality & Impact

Date TBD - San Francisco: The Automation Journey Conundrum

Traditional Analyst Research vs. the Tip of the Spear

Are you looking for insights on vendors and products within a defined market, or are you trying to solve a business problem specific to your unique requirements?

If you’re looking for insights into vendors or products, analyst research like Gartner’s Magic Quadrant and Forrester’s Wave can be extremely valuable resources. However, if you’re looking to solve a complex business operations problem specific to your unique requirements, you’re going to need a broader and deeper set of tools.

In early March of this year, Gartner released its Magic Quadrant for Managed Hosting. As usual, this Magic Quadrant (MQ) is thorough and well thought out. It clearly lays out the potential use cases for managed hosting, as well as the key players in the space. It also includes important disclaimers to make sure consumers don’t use it as their only source of information for buying decisions, like this one: “It is crucial to look beyond Magic Quadrant Leaders when selecting a vendor, especially if you have an unusual need. The vendor that is perfect for your needs may be a Niche Player.”

However, even with these disclaimers, many IT procurement decisions still hinge on one question: “Is the vendor in the leader’s quadrant”?

While this question may suffice in some IT procurement circumstances, it is nowhere near nuanced enough if you’re looking to solve a broader, more complex business problem. Here’s why: analyst research is not at the tip of the spear, where buying and selling is actually occurring. While extremely valuable, analyst research tends to provide a broad perspective — a macro view of a very specific domain. Alternatively, the transaction and the subsequent delivery of services is the tip of the spear — what clients really want, and what suppliers can actually deliver.

Case in point: Did you know that of the companies listed on the Managed Hosting Magic Quadrant referenced above, less than half would be capable of supporting a transformational infrastructure sourcing initiative with a multinational company, or that only 10 percent could support the same for a global company?

ISG is comfortable (and confident) in making this statement because we’re on the ground every day with both buyers and sellers of IT services. This unique position gives us unprecedented insight into what suppliers are really capable of delivering to clients — clients that trust us to help them vet providers in a fair, transparent way to make sure the vendor will help them solve their ultimate business problem.

ISG knows that both transaction experience and vendor insights are critical for solving complex business support challenges. That’s why we have a vibrant, growing research capability within ISG, based on our deep client experience, in addition to our proven advisory and benchmarking capabilities.

I encourage you to learn more about how we can help you solve your most complex operational challenges.

You can reach me via email or on Twitter.

About the author

Stanton helps enterprise IT and sourcing leaders rationalize and capitalize on emerging technology opportunities in the context of the global sourcing industry. He brings extensive knowledge of today’s cloud and automation ecosystems, as well as other disruptive trends that are helping to shape and disrupt the business computing landscape. Stanton has been with ISG for more over a decade. During his tenure he has helped clients develop, negotiate and implement cloud infrastructure sourcing strategies, evaluate and select software-as-a-service platforms, identify and implement best-in-class service brokerage models, and assess how the emerging cloud master architecture can be leveraged for competitive advantage. Stanton has also guided a number of leading service providers in the development of next-generation cloud strategies. Stanton is a recognized industry expert, and has been quoted in CIOForbes and The Times of London. You can follow Stanton on Twitter: @stantonmjones.