Bay Area Digital Executive Dinner Series 

Register for the event by completing the form below.

Farallon | 450 Post Street | San Francisco, CA 94102
Wednesday, May 1 at 6pm PT

ISG Partner, Prashant Kelker will present
Implementing & Tracking a Digital Operating Model

TOPIC:  Implementing & Managing New Digital Operating Models

WHY ATTEND:  This session will focus on understanding what others are doing to establish and govern digital operating models in the new world.  We will be speaking to the challenges they face, and how some companies have overcome these challenges – the key topics we will address are:

• How should the organization structure adapt/change to address new digital models, and how have the leading companies executed change management?

• How will the design and execution of technology transformation programs inform and build its required target business capabilities iteratively using an evolving provider ecosystem?

• How do you ensure a solid digital backbone and operating model is established and maintained to scale and ensure quality in your transformation programs?

• How do you harness emerging technologies and bring them to mass scale usage within your enterprise (automation, analytics, ML, cloud, blockchain, etc.)


  • 6pm PT Networking/Happy Hour:  45 minutes
  • 7pm PT Dinner:
  • Appetizer:  Implementing & Tracking a Digital Operating Mode
    Presented by Prashant Kelker, ISG Partner - Digital Strategy & Solutions
  • Dinner:  Open Q&A
  • Dessert:  Future Topics & Networking

This is a great opportunity to network and learn from peers. Feel free to bring a colleague!

Upcoming dinners:

Date TBD - Palo Alto: Blockchain Reality & Impact

Date TBD - San Francisco: The Automation Journey Conundrum


Vendor Management Maturity: Knowing What You Don’t Know

The ability to manage multiple providers in today’s complex sourcing models is becoming an increasingly high priority. Businesses recognize that effective vendor management and governance is key to achieving business value, maintaining process consistency and staying one step ahead of constantly evolving cybersecurity risks

But while boardrooms emphasize the importance of vendor management and governance (VMG), capabilities are lagging behind business requirements. One reason is the relative novelty of vendor management as a discrete discipline; indeed, many organizations have only put dedicated vendor management functions in place over the last year or two. Given the breadth and depth of activity comprising vendor management and governance, moreover, many VMG offices struggle to articulate what it is exactly that they do, much less prioritize improvement efforts. Another challenge is to understand how best to structure the VMG function and to identify which vendor management activities to outsource and which to keep in-house.

In this environment, assessing VMG capabilities and maturity levels in the context of industry standards can help an enterprise identify areas of strength and weakness. Identifying gaps in a specific area, meanwhile, allows an organization to prioritize improvement efforts and take steps to close the gaps.

To help enterprises gauge their maturity levels and drive improvement efforts, ISG has developed a Vendor Management and Governance Self-Assessment Tool that allows a team to rate their capabilities across a wide range of VMG activities. Using a sliding scale of 0 (“non-existent”) to 5 (“continuous improvement – benchmarking and moving to best practice”), respondents assess their maturity levels across six management areas – contract, performance, financial, relationship, risk and general.

In addition to providing a baseline of existing vendor management maturity, the self-assessment tool is designed for ongoing assessments to allow organizations to monitor progress towards their desired maturity and capability levels.

In a recently published Q&A discussion, Managing Director Jeff Augustin spoke with CIO magazine’s Stephanie Overby about the self-assessment tool and the importance of vendor management and governance.