Automation as the Next Big Disruptor?

You Reduced ADM Costs - Now What?

Reducing ADM spend is a priority for most CIOs. But cost cutting alone doesn’t provide a sustainable approach for optimizing the effectiveness of the application portfolio investment. As a result, top-performing businesses are focusing on the “demand” side of the supply and demand equation.

Most outsourcing service providers implement a demand management process in their approach to service delivery, resource management, cost reduction, and process and productivity improvement. But as this ISG white paper describes, simply deploying a process isn’t enough. An effective approach to demand management is characterized by an investment mindset, alignment with business strategy, and careful oversight of current and planned ADM spending.