SSOW 2019

Great seeing you at SSOW 2019! Enjoy these complimentary digital downloads on us.

ISG helps enterprises navigate the journey to digital transformation:
Shared services & outsourcing advisory
Automation & cognitive – “going digital”
Business process & technology consulting
Operational excellence in F&A, HR, IT, CX/UX, RPA & VMO

Please contact us with any questions.

Digital Downloads

Finding the real enterprise value in blockchain

Insurance BPO Pricing

ISG InformX One Pager

The Promise of the Digital-Twin

Performance-Based Contracting

RPA Testing 101

ED KC Backbone

ESO Matures: Contracting and Pricing Models Evolve for Engineering Services

The Engineering Services Outsourcing (ESO) market has witnessed substantial growth in recent decades, and has evolved to encompass a broad range of new product development, value-engineering and engineering consulting functions. As the ESO market matures, new contracting vehicles and pricing models are emerging. Specifically, traditional project-focused contracts are being consolidated into longer-term arrangements with broader scope, enabling more strategic focus. In addition, staff augmentation is giving way to more sophisticated shared risk/reward models that are better suited to the increasing focus on added-value functions

This ISG white paper examines historical approaches to ESO outsourcing and their limitations in today’s growing market, and describes how clients and service providers are developing new models to better address evolving needs.