SSOW 2019

Great seeing you at SSOW 2019! Enjoy these complimentary digital downloads on us.

ISG helps enterprises navigate the journey to digital transformation:
Shared services & outsourcing advisory
Automation & cognitive – “going digital”
Business process & technology consulting
Operational excellence in F&A, HR, IT, CX/UX, RPA & VMO

Please contact us with any questions.

Digital Downloads

Finding the real enterprise value in blockchain

Insurance BPO Pricing

ISG InformX One Pager

The Promise of the Digital-Twin

Performance-Based Contracting

RPA Testing 101

ISG Satisfaction Benchmarking®

As business needs evolve and technology impacts your business, ISG measures and benchmarks the health of provider/client relationships at each juncture of the service delivery chain.

Satisfaction benchmarking is an ongoing journey, and we are proud to offer years of expertise in measuring end user satisfaction and the health of the relationships between technology and the business. We bring one of the world’s largest databases of satisfaction benchmarks, so you can understand your performance relative to others, as well as proven methodology, and the expertise to establish realistic performance targets and get consistently high quality, action oriented results.

About ISG Provider Services

meet the team