SSOW 2019

Great seeing you at SSOW 2019! Enjoy these complimentary digital downloads on us.

ISG helps enterprises navigate the journey to digital transformation:
Shared services & outsourcing advisory
Automation & cognitive – “going digital”
Business process & technology consulting
Operational excellence in F&A, HR, IT, CX/UX, RPA & VMO

Please contact us with any questions.

Digital Downloads

Finding the real enterprise value in blockchain

Insurance BPO Pricing

ISG InformX One Pager

The Promise of the Digital-Twin

Performance-Based Contracting

RPA Testing 101

The Benefits of Predictive Customer Analytics

For a Chief Marketing Officer (CMO), understanding customer behavior is imperative for smart decision making. The kinds of analytics CMOs have been using — those that describe what has already happened — are nearly obsolete by the time the CMO sees them. Can IT offer something better? Try predictive customer analytics.

Continue reading on CIO Insight.

About the author

Mr. Sanders is a Practice Lead for the Technology, Retail and Enterprise Business vertical. He offers ISG’s clients his insight and expertise on service provider commercial terms and negotiations for ERP System Integration and Support, Enterprise Business Process Outsourcing, Infrastructure Services, Application Development and Maintenance, and Program Management.