SSOW 2019

Great seeing you at SSOW 2019! Enjoy these complimentary digital downloads on us.

ISG helps enterprises navigate the journey to digital transformation:
Shared services & outsourcing advisory
Automation & cognitive – “going digital”
Business process & technology consulting
Operational excellence in F&A, HR, IT, CX/UX, RPA & VMO

Please contact us with any questions.

Digital Downloads

Finding the real enterprise value in blockchain

Insurance BPO Pricing

ISG InformX One Pager

The Promise of the Digital-Twin

Performance-Based Contracting

RPA Testing 101

Automation as the Next Big Disruptor?

The Do It Yourself RFP: Let the Buyer Beware

Buyers of recruitment process outsourcing (RPO) services show a growing trend toward managing the request for proposal (RFP) and the associated service provider selection process internally rather than investing in a sourcing advisor, such as ISG, to oversee the process. I liken this to selling a house without the aid of a realtor – it can be done, but instead of saving money on the commission, the seller may take on unexpected costs in reaping the return on a significant investment. A realtor understands the overall market and local conditions, has access to housing data and market comparison data not readily available to the seller, and can navigate the myriad legal and contractual nuances of the sale.

In the same way, the sourcing adviser guides the RPO buyer through the provider selection process associated with an RFP. An advisor is immersed in the market on a regular basis and draws on established relationships to benefit the buyer. Much like using a realtor, investing in a sourcing advisor is well worth the long-term value generated from a properly structured RPO agreement.

Consider these ways in which investing in a sourcing advisor benefits the RPO buyer:

Market expertise: The sourcing advisor has the market expertise and supporting data to match the buyer’s needs with the RPO providers who can deliver the services.

Sustainable agreements: Cost savings are but one component of a sustainable RPO agreement. Too much emphasis on cost savings often places undue pressure on an RPO provider, leading to an unsustainable agreement. The result? An unhappy client and a frustrated provider! The sourcing advisor can balance cost savings with the demand for shorter hiring cycles and improved hire quality, resulting in a stronger RPO agreement.

Faster, cheaper, better: An RPO buyer doesn’t always have a clear idea of just what services to purchase. The sourcing advisor will create a fully articulated RFP that describes the scope and objectives of the buyer and specifically addresses the services requested and the types of positions covered; the supporting data associated with the recruitment process; and service level delivery targets, contract terms and pricing models that represent industry standard positions. A quality RFP reduces unnecessary cycles and saves time and money.

Resource contention: An internally run RFP places the burden for all activities solely upon internal resources, often lengthening the process and potentially putting day-to-day operations at risk. The sourcing advisor will leverage internal resources as needed and minimize the time dedicated to supporting the RFP process.

“We’re serious”: Finally, responding to RFPs can be a costly and time-intensive pursuit for an RPO provider. The use of a sourcing advisor sends a strong signal to the provider community that the client is a serious buyer and the process will be run by a sourcing professional.

ISG is the leading RPO sourcing advisor and can work with you to develop an integrated recruitment strategy, manage the end-to-end RFP process or provide advisory services at any point along the way.