SSOW 2019

Great seeing you at SSOW 2019! Enjoy these complimentary digital downloads on us.

ISG helps enterprises navigate the journey to digital transformation:
Shared services & outsourcing advisory
Automation & cognitive – “going digital”
Business process & technology consulting
Operational excellence in F&A, HR, IT, CX/UX, RPA & VMO

Please contact us with any questions.

Digital Downloads

Finding the real enterprise value in blockchain

Insurance BPO Pricing

ISG InformX One Pager

The Promise of the Digital-Twin

Performance-Based Contracting

RPA Testing 101

iStock-183777303 gears

The ITO Governance Challenge: Overcoming Barriers to Achieve Operational and Financial Transparency

The challenge of managing a large outsourcing relationship is an important responsibility shared between the enterprise, the consultant and the service provider to ensure a program’s overall success. However, according to ISG research, “Companies lose between 5 and 30 percent of the expected value of their outsourcing relationship through ineffective governance.”

A significant portion of value leakage can be sourced directly to the area of asset management because it’s inherently difficult to integrate diverse sources of record and manage a dynamic asset base that can change up to 30 percent annually due to typical asset retirement cycles.

This ISG white paper, co-authored by Greg Weaver, Vice President of Blazent, explores the barriers to asset management governance success and how to overcome them.