We advise on operational excellence and faster growth through technology.

ISG clients have a distinct advantage in the sourcing process: the accelerant of our advisory services, world-class benchmarking, unparalleled governance and practitioner-based research.

Advisory

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Guide clients' sourcing with a focus on speed to value and risk reduction.

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Benchmarking

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Measure (and optimize) the performance, cost, price and quality of your technology.

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Governance

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Realize value and scale by overseeing your vendor portfolio.

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Research

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Contextualize industry trends and service and technology provider capabilities.

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The State of Enterprise AI

Data, research and advisory to lead through the AI revolution.

State of GenAI Market Report 2024 cover

Projected AI Spending

We expect GenAI spending per IT budget to more than triple, from an average of 2% in 2023 to around 6.5% in 2025. Spend on GenAI is averaged at 4.3% of the IT budget in 2024.

*Numbers are averages of apps per org

Projected AI-enabled Applications

We see enterprises rapidly enabling AI by targeting app portfolios – and expect 20 to 25% of apps to be AI-enabled by the end of 2025.

Top Motivators

In a recent study, enterprise decision makers shared their motivations for investing in generative AI centered first on efficiency, then business growth, followed by cost savings. We are seeing that the use cases getting the most funding today are aimed at efficiency and profitability, not new revenue generation.

Make AI real with ISG.

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IPL Program Launch Australia 2022

Feb 8, 2022, 10:01 AM
Title : IPL Program Launch Australia 2022
Summary : If your role is business leader, sales, marketing, strategy, research, advisor influences, analyst relations or support one of these functions, ISG would like to invite you to a webinar to learn more about the ISG Provider Lens 2022 research program.
External url : https://isgsmarttalk.isg-one.com/IPL2022launch_anz
Place :
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Event start date and time : Feb 23, 2022, 01:00 AM
Event end date and time : Feb 23, 2022, 01:00 AM
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  • Webinar
Research

Managed delivery of increasingly complex enterprise network services is a critical success factor

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ARTICLE

Index Insider: 8 Implications for the IT and Business Services Industry in 2025

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