No matter the shifts in political or economic policy, businesses in the global marketplace must always be searching for ways to get ahead of the competition and save money. Sourcing has proven to be an effective part of that equation, allowing enterprises to tap into the benefits of labor arbitrage and process efficiency. Today, sourcing buyers have set their sights on new priorities: innovative solutions that solve industry-specific issues. This requires IT services providers to think differently about their own business models and identify new ways of supporting their customers for the digital age.
I recently published an article in Network World called What Does the Future Hold for the IT Services Industry? Read the full article or contact me to discuss further.About the author
Dinesh is a highly experienced and well-respected advisor in the outsourcing industry with more than 23 years of experience in management consulting and outsourcing. He works with enterprises to craft sourcing strategies, structure and negotiate complex sourcing transactions and design and implement sourcing governance organizations. Prior to joining ISG, Dinesh worked with Infosys and Accenture, where he led large transition programs and consulted on IT strategy and implementations, business process-reengineering and operational improvement programs. He is a published thought leader and a regular speaker at industry conferences. Dinesh manages the ISG India Business.