There is no question the COVID-19 pandemic has altered the way we work and accelerated the transformation of the job market. In this episode, host, Wayne Butterfield speaks to founder of Progressive HR Coreyne Woodman-Holoubek about how jobs and roles are being disrupted by emerging technologies and other external trends. They explore some of the key drivers for these changes and delve into what the jobs of the future might look like.
About the authorWayne is an automation pioneer, initially starting out as an early adopter of RPA in 2010, creating one of the first Enterprise scale RPA operations. His early setbacks at Telefonica UK, led to many of the best practices now instilled across RPA centres of excellence around the globe. Customer centric at heart, Wayne also specialises in Customer Service Transformation, and has been helping brands in becoming more Digitally focused for their customers. Wayne is an expert in Online Chat, Social Media and Online Communities, meaning he is perfectly placed to help take advantage of Chat Bots & Virtual Assistants. More recently Wayne has concentrate on Cognitive & AI automation, where he leads the European AI Automation practice, helping brands take advantage of this new wave of automation capability.