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Case study

Using performance-metric reporting to improve an executive dashboard

Automotive leader gets help integrating data so it can better track and visualize sales performance.


An automotive client wanted to show the effectiveness of its retail outlets via an executive monthly dashboard, but its data was fragmented, existing in various systems with different data owners throughout the enterprise.

Imagining IT Differently
Imagining IT Differently

ISG worked with the project sponsors and business owners to understand and document their reporting requirements, drafted the project scope in vendor statement of work and managed the implementation of the dashboard.  ISG advisors also normalized data due dates and developed a tracking log to ensure all data metrics were accounted for.

Future Made Possible

  • Monthly status reminders asking data owners for their update for the monthly release
  • Project management rigor around the monthly dashboard release process