Peering Beyond the Lens 2: The Future of Work – Building the Right Strategy

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The business world is changing amidst a drive towards hybrid work and a new generation entering the market.

This episode of Peering Beyond the Lens with Ken Presti looks at how the work-from-anywhere concept is impacting corporate culture, as well as technology decisions. Ken interviews the lead analyst of the ISG Provider Lens™ report on this topic, Mrinal Rai, to uncover how IT service providers are adjusting to this transition, as well as shifts in technology offerings, new trends, and a new focus on employee experience and satisfaction. The days of working solely from the office are gone, and they’re never coming back. Find out how this report can help you build a successful strategy into the future.

View and purchase the full report here: https://research.isg-one.com/reportaction/Quadrant-FOW-US-2022/Toc



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Meet the hosts

Ken Presti

Ken Presti

Ken Presti is a technology industry veteran specializing in the use of high-value market research to help consultants, agents, service providers and vendors to more effectively help their business customers understand and evaluate Information Technologies (IT) strategies in critical sectors such as networking, cloud, security, contact center, unified communications, and telecom. He specializes in combining empirical data with information acquired through industry contacts to fully illustrate technology trends, business model evolution, likely outcomes, and strategies for success.

Ken also has extensive prior experience in news-talk radio and has been featured on a variety of media outlets, including CBS Radio News and Reuters. He’s also been quoted in a variety of business publications, including Forbes.

LinkedIn Profile

Mrinal Rai

Mrinal Rai

Mrinal Rai is the Principal analyst for Digital Workplace and enterprise collaboration. His area of expertise is digital workplace services and enterprise social collaboration both from a technology and business point of view. He covers key areas around the Workplace and End User computing domain viz., modernizing workplace, Enterprise mobility, BYOD, VDI, managed workplace services, service desk and modernizing IT architecture. In Social business collaboration, he focuses on enterprise social software, content collaboration, team collaboration, social media management and chatbot platforms. He has been with ISG for close to 10 years and has more than 15 years of industry experience. Mrinal works with ISG advisors and clients in engagements related to workplace modernization, social intranet, collaborative workplace, cloud-based VDI, end user computing and service desk. He is also the ISG official media spokesperson in India.

View reports by Mrinal