Partnering for a hackathon leads to innovative data solutions to solve environmental challenges

Capgemini, a global IT services company, is known for a strong commitment to sustainability. They were looking for ways to engage their workforce in an active role to support environmental activism. For this, they partnered with AWS who brought their portfolio of cloud and data offerings. Based on the partnership with AWS, Capgemini has set up an annual hackathon that enables their global teams to develop new and innovative solutions. Through these solutions, various non Government organizations (NGOs) are able to leverage AWS technologies with the help of Capgemini to solve environmentally relevant challenges.

Automation helped to simplify a complex infrastructure

Avis Budget Group, a global car rental company, was suffering from friction in their IT landscape. They partnered with Digtitate to develop a solution which overhauled the client’s operations, delivering improvements across several key metrics. This work, which leveraged Digitate’s IP, helped reduce operational costs and boosted user satisfaction.

Streamlining HCM applications with a Workday-centric solution cuts capex and improves operations

The client, a global insurance company, had a highly siloed application portfolio for human capital management (HCM). This was a consequence of their growth through acquisitions. Key HCM functionality related to reporting, payroll, or recruitment were split across multiple systems and their international employees were on an entirely different platform.

 For example, only their North American employees were using PeopleSoft; their international employees used another system. This prevented them from having a centralized view of their HR, along with large capex and licensing costs. They partnered with Hexaware on a complex, four-year-long migration program, which lowered their per-employee costs and retire 87% of their legacy systems.

A cloud-based automation solution streamlined an accounts payable workflow

Koki Holdings is a power tool manufacturer with multiple brands. They were interested in improving the speed and accuracy of their accounts payable business processes. They partnered with Hexaware on a solution which simplified the company’s processes without disrupting their day to day operations. This streamlined system had better end user acceptance and reduced costs.

A fully-managed accounts payable BPaaS solution cuts cost in half, unifies related workstreams

AT&T, one of the world’s largest telecom companies wanted to transform their accounts payable (AP) process. As a company operating across 73 countries, their AP process was non-harmonized, highly manual with multiple ERPs leading to delays in supplier payments and high cost of operations. Infosys BPM provided a fully managed BPaaS solution helping AT&T establish a single system of engagement for AP, improve efficiency, user experience and reduce cost.

After a major service backlog, a new service platform delivered speed and efficiency

Texas Instruments is an electronics manufacturing company. They were interested in expanding customer service capabilities to better serve their users and clear a backlog of tickets. They partnered with Infosys BPM to develop a platform that restructured their customer service from end-to-end, improve the speed, quality, and cost of their user support.

Holistic approach to process design and a new operating model delivers new business efficiencies

A global logistics and supply chain company in both freight management and contract logistics, partnered with Infosys BPM to explore standardization, efficiency improvement and automation of their workflows that improved productivity by 50%.

A Smart Cold-Chain Monitoring System improves uptime and reduces demands on scarce technicians

The client is a global manufacturing company and a producer of refrigeration equipment used in transport. Such equipment is highly prone to malfunction, especially during long waits in hot conditions—with major consequences such as delays and spoiled products. Further, scarcity of cold chain technicians limited their ability to transporter to manage failures or perform preventive maintenance on their equipment. This client partnered with SLK to create a cold chain monitoring IoT solution which has helped reduce breakage and improve profit margins.

Building a service desk solution to boost speed, precision and effectiveness

The client is one of the world's leading research-driven pharmaceutical companies. They were interested in improving the speed and quality of their service desk. They partnered with TCS to build a seamless digital service desk, based on the provider’s IP, which helped improve the speed, accuracy, and effectiveness of their service desk, while reducing costs

through automation.

Developing an industrial digital platform created a new revenue stream for a parts company

The RS Group is a company best known for its industrial component distribution business. They partnered with TCS to develop a solution that would help them better position themselves as an industrial digital service provider to help maintain their dominant market share. Part of this solution leveraged IoT to improve the company’s efficiency and improve visibility into their operations.

Streamlining network visibility, resilience, and security through a network-as-a-service model

Thomson Reuters, a global provider of media and business services, was consuming IT and network services under a Technology Service Agreement (TSA) from a company they had recently sold. They wanted to leverage this as an opportunity to move to a more robust, secure, resilient digital network. Tech Mahindra leveraged its network and ecosystem capabilities to design and deliver a greenfield network on an OPEX model.

Design center helps a telecom company take a human-centric approach to transformation

BT is a major telecommunications company. They were starting out on a large-scale initiative to streamline their products and processes and improve their business and customer experience. They partnered with Virtusa to create a design framework which would allow the client to create a scalable business engineering ecosystem from the ground up. This work has helped the client deliver direct business impact, through improved user experience and enhanced development speed.

Data and ecommerce solution helped a beverages company adopt a direct-to-consumer sales model

The client is an alcoholic beverage company, producing and distributing many different brands. The client was interested in finding new revenue by expanding from their traditional B2B model. They partnered with Wipro to transform their sales process, creating the technologies and roadmap that will allow them to more aggressively pursue direct-to-consumer sales, expanding their profits.