ISG Digital Case Study Awards

Publishing & Education Standouts

ProviderClientCase Study Summary

Accelerating the time-to-market for a new digital revenue stream

A publishing, education and research company, partnered with HTC to help them develop a new revenue stream based on their archive of primary sources. This was a challenge because their existing platforms did not have the full capabilities to handle this kind of database. HTC leveraged their own IP to develop the Digital Archives; a streamlined and cross-searchable archive of scanned primary sources. The client was able to leverage HTC’s solution to access new revenue.

Building a new customer experience  platform to reverse falling membership numbers

The client is a large nonprofit scientific society in the U.S. They were inhibited in their ability to engage new donors due to their reliance on a legacy platform for ecommerce. The platform was highly siloed, and also lacked capabilities for personalization and global reach. Innover helped them develop an ecommerce and customer experience solution which helped them update their legacy technology and meet their donor goals.

A new higher education HR platform solved key pain points for university staff

The client is a university which was looking to improve their employee experience. They partnered with Zensar to develop a solution that improved their HR services without significantly altering their underlying architecture. This greatly improved both employee engagement and satisfaction.

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