Technology and sourcing insights from the thought leaders at ISG


Exploring the latest news, issues and debates involving the role of women in technology today


Real-life use cases of enterprises at the cutting-edge of blockchain technology


Exploring the power, promise and peril of automation.

ISG Imagine Your Future® Podcast – Episode 19: Digital on the Frontline

Jan 14, 2021, 15:30 PM
Title : ISG Imagine Your Future® Podcast – Episode 19: Digital on the Frontline
Summary : A unique perspective on how England’s National Health Service is using digital technologies to respond to the global pandemic.
External URL :
Alternate title :
Show date : No
Public date : Jan 14, 2021, 01:00 AM

When Dr David Howie started his new role as Chief Commercial Officer at NHSX in February this year he didn’t expect it to be entirely dominated by COVID – then, a word only just entering our vocabulary. Yet the rest is history, as they say.  NHSX is the technology enablement arm of England’s National Health Service (NHS), which is driving the digital transformation of health and social care.  NHSX is leading the largest digital health and social care transformation program in the world, with a national annual investment of over £1bn as well as significant local spend.

Ten months on from that pivotal first day in the NHSX office, Dr Howie joins host, Steve Hall, on the Imagine Your Future podcast. Together they discuss the evolution of the UK’s COVID Track and Trace app as well as the role that NHSX will play in the future in helping improve support for vulnerable and isolated groups, such as those living in care settings. The use of digital technologies to improve patient and clinician experience has made huge advances in the NHS as a result of the pandemic.  It marks an accelerated digital transformation in the NHS that Dr Howie believes would never have happened so rapidly without the need to respond to the pandemic.

Listen in to our first Imagine your Future podcast episode of 2021 as Dr Howie describes his Digital career journey, first with the UK Home Office where he led the digital overhaul of the passport renewal process, followed by development of the app to support the settlement of EU citizens living in the UK in the run up to Brexit.  Clearly no stranger to handling complexity in high-stress situations Dr Howie’s insights into digital transformation, gained from his recent UK public sector career, makes fascinating listening.


About the author

Steve Hall is responsible for the firm’s Europe, Middle East & Africa region, as well as its global Digital Advisory Services business. During his time with ISG, Mr. Hall has led some of the company’s largest and most complex engagements with clients as diverse as United Airlines, Symantec, BP, World Bank, CEMEX and Motorola. He is a seasoned professional who brings considerable experience in emerging technologies to ISG clients. Prior to his position at ISG, Mr. Hall held senior roles at a number of renowned IT services companies, including Unisys and MCI. He also led large-scale eBusiness initiatives for technology solutions providers C-Bridge and CBSI and gained deep outsourcing and offshore software development experience as a delivery executive with Covansys. Mr. Hall co-authored Managing Global Development Risk: A Guide to Managing Global Software Development. He earned his degree in Computer Science from Regis University.
LinkedIn Profile
Categories :
  • Imagine Your Future Podcasts
  • Podcast
Tags :
  • ISG Smartalk
Article flags :
  • active
Service line :
Campaign :
Vertical :
Imagine-Your-Future-Digital-Frontline Imagine-Your-Future-Digital-Frontline
Related articles
Related team members
    Load more comments