ISG Momentum® consulting services give you the insights into the key market trends you need to educate influencers, generate leads, differentiate your firm’s offerings and enhance the effectiveness of your sales efforts. Join the service providers currently subscribed to the ISG Momentum® service, which includes the ISG Momentum® Market Trends and Insights Vertical, Geography, Service Line and Annual Reports®. ISG’s Momentum® also offers customized consulting and benchmarking services to help you better understand how your offerings and market approaches compare with your competitors.About ISG Provider Services
Meet the team
Kapil leads ISG’s Research operations in India. He provides research consulting, oversees the delivery of research workshops and works with the ISG leadership team to ensure ISG maintains a high-caliber research organization. Before joining the research team, Kapil helped organizations define their sourcing strategies, outsource their IT infrastructure and services, define service-level agreements and contract constructs, and implement offshore and shared delivery models. Known for bringing a balanced perspective to the negotiation table, Kapil enabled enterprises take positions that helped them achieve win-win outcomes. He also performed contract reviews and negotiations and helped enterprises define their retained governance organization’s post outsourcing.
Partner and Chief Research Officer
Paul Reynolds leads Momentum, a division of ISG that provides research services to help service providers better target, win and retain business. Paul has 25 years of market research experience with specific expertise in methodology development, data analytics and research process design. Having found many service providers’ Advisor Relations functions to lack appropriate analytics, Paul is working to develop innovative new approaches that allow for data-driven programs based on the unique needs of each client. His approach benefits Advisor Relations, go-to-market functions, sales, strategy, marketing, and market/competitive intelligence teams.
Senior Research Manager
Amit has close to 14 years of experience in research and strategy across various industries and geographies. He specializes in building research for service providers that help them manage projects to maximize revenue and improve operational efficiency. For Momentum Research, Amit leads the overall delivery of reports, data and workshops and is responsible for the market data and provides meaningful insights and information to clients through secondary and primary research. He focuses on building relationships with various stakeholders, managing and motivating teams and driving various organization-wide initiatives like corporate social responsibility efforts and knowledge-sharing sessions. Amit has led location-assessment studies, market-sizing analyses, go-to-market strategies, insourcing versus outsourcing comparisons, account planning, industry trend analyses and perception studies.
Associate Director of Research Services
With more than 15 years in research management and account development, John shares with clients his expertise in primary research, marketing analytics, research management, consumer technology and IT. He created and leads the Momentum workshop program and launched a Client Service Representative team to ensure that Momentum clients reap maximum value for their subscriptions. His considerable project management experience coupled with his extensive work on large-scale research projects equips him with a comprehensive perspective on clients’ challenges. John is a co-inventor on a number of software patents relating to transactional data management within the consumer technology space.
Gaurav Sanghvi leads the team that delivers Momentum® Workshops, helping service provider clients develop short and long-term strategy plans. He has led multiple research-based client engagements that have included location-assessment studies, market-sizing analysis, go-to-market strategies, account planning, industry trend analysis, perception studies and customized workshops. He helps service provider clients understand insourcing and outsourcing trends in the market so they can make more informed decisions. Prior to joining ISG, he has 10 years of industry experience with HP and Genpact in strategy consulting and research.