Esteban Herrera is Partner and Global Leader, ISG Research. He also leads ISG’s Latin America region. He is an outsourcing thought leader who is passionate about the opportunities of globalization and specialization in the industry. A recognized speaker and author, Esteban writes a regular column for CIO Magazine and has been published in numerous other industry publications, including MWorld and Directorship. He is a contributing author to the book, Outsourcing: The Definitive Point of View, Applications and Implications. His focus is for ISG Research to produce knowledge products that solve real business problems for clients. Through his involvement in hundreds of enterprise-size transformation initiatives, he has developed unique insight and the ability to ask the right questions to set an organization on the correct outsourcing path.