Jocelyn-Hayes-wide

Jocelyn Hayes

Director

As an organizational change management (OCM) and user-enablement practice lead, Jocelyn successfully leads clients and teams, utilizing her deep experience. She provides thought leadership, hands-on delivery, and management of OCM and user-enablement training programs that drive change and sustainable knowledge transfer. She is certified as a Project Management Professional (PMP) and is a platinum-level SAP functional consultant.