Jon Foster is a Director in the Cost Optimisation business at ISG. He has been in performance management for over 20 years working with hundreds of clients across the globe to deliver performance management initiatives. His delivery focus is managing large-scale projects, working mainly at the CxO level on strategic high impact projects. He has been heavily involved in the development of measurement frameworks and analytical capabilities, to accurately evaluate the value and cost of IT environments. His primary areas of expertise range from Cost Optimisation, Operational Effectiveness, Sourcing, Strategic Performance Management, Benchmarks, Programme and Project Management and ERP Efficiency & Effectiveness Assessments.