Our People


Karen Shuman

Principal Consultant

Karen Shuman has significant experience in leading engagements to develop strong Governance and Vendor Management practices. Karen offers ISG’s Clients proven expertise in developing communications management plans, enhancing Client-Service Provider relationships, conducting decision rights exercises to align working groups, and performing transition readiness assessments. She is well versed in program management, contract administration, organizational change management, and process integration activities across multiple industries and with both ITO/Apps and BPO work.