Mr. Heywood is the ISG Director responsible for the Banking, Financial Services and Insurance (BFSI) vertical in Northern Europe. He is a transformation thought leader who is passionate about the possibilities of Digital and Globalization in the industry. Peter advises organizations on Digital and Operating Model Transformation. He leverages his deep understanding of BFSI Business and Technology Strategy covering Growth, Cost, Risk and Experience (CX/UX) metrics to help his client's align change initiatives to long-term vision. Through his involvement in hundreds of enterprise-level transformations as a Client, Provider and Consultant, Peter brings a unique mix of insights and skills to promote the right discussions and set an organization on the right path.