Shachi Jain is a lead analyst focusing on research in areas of Digital Transformation, F&A outsourcing and Internet of Things. She is responsible for writing reports and thought leadership articles on IoT services and impact of digital technologies on workplace services and finance & accounts outsourcing services. She has handled several client requests helping ISG clients with key strategic insights around market trends and service providers’ capabilities in these areas. Shachi has worked in the technology research domain for eight years with specific focus on gathering service provider intelligence through primary and secondary research, handling custom research assignments and developing vendor assessment framework.
Research Focus : Internet of Things(IoT) and Digital Workplace