Resnick.Steven

Steven Resnick

Director

Steven Resnick is a Director in ISG’s Human Resources (HR) practice, drawing upon over 20 years’ experience in consulting, outsourcing and shared services to help clients evaluate and implement their HR technology and service delivery strategies. He brings a unique perspective to client engagements, combining practical experience leading a large business unit for a global HR business process outsourcing (BPO) provider along with extensive consulting experience across industries. Steven has supported multiple SaaS implementations dating back to 2008 as well as ongoing operations in a SaaS environment post-implementation. Specific areas of expertise include: SaaS transformation, business case development, contract negotiations, service delivery/operational excellence and shared services/BPO design and implementation.