Client Stories

From Failed Start to Self-Sufficiency | ISG

Written by Admin | Jul 13, 2021, 7:00:00 AM

This company needed to streamline its processes, reduce errors and increase its overall productivity. It turned to ISG to go from a failed start to being fully self-sufficient in running and managing its own automation function with a solid bedrock of functioning automations to prove out the value.

Opportunity

This global asset management company engaged ISG after a thorough and competitive request for proposals (RFP) process. It wanted to successfully and efficiently stand up its automation capabilities. This company also needed to streamline its processes, reduce errors and increase its overall productivity.
Having  failed at its first attempt with a large consulting firm, it turned to ISG seeking an independent, tool-agnostic expert with deep automation experience to advise on the target infrastructure and develop a sustainable automation capability.
It wanted to go from a failed start to being  fully self-sufficient in running and managing its own automation function with a solid bedrock of functioning automations to prove out the value. ISG brought deep experience and best practices for IT & robotic process automation (RPA) development.