knowledge powering results®
Higher Education and Academic Medical Centers: Planning for Change
By David Hemingson
For decision-makers in higher ed and academic medical centers, heading back to school means facing a whole new set of economic, regulatory and service delivery challenges. New market entrants and shifts in policy put much of the accepted way of doing things up for debate. How to ace the test? Understand your current state and embrace the need for change.
A Multi-Dimensional Framework for Implementing Technology Business Management
By Alex-Paul Manders
For IT and Finance leaders, the journey to measuring the true business value of IT starts with cost transparency. Taking that important first step is a matter of rethinking how you use data, processes and people. But, at the most basic level, it's a matter of building on a solid taxonomy that does the hard work of aligning IT financial and operational data across the enterprise.
Are Network Services Evaporating into the Cloud?
Many organizations today have neither the interest nor the ability to leverage sophisticated network design and management techniques to arrive at the required business solutions. This is why the network (or WAN) as-a-service model has received such a hearty welcome. As-a-service solutions allow an organization to focus on managing demand and leave the service delivery up to a provider. We’ve seen tremendous adoption of this model by organizations that are choosing to manage their information technology, operational technology and human resources processes with software-as-a-service (SaaS) applications like ServiceNow and Workday.