ISG advises on HR Assessment and Roadmap, Business Case and Optimization.
As part of its continued focus on maintaining and improving the HR experience, the client was interested in conducting a strategic review of its HR delivery and technology model and identify opportunities for HR optimization, incorporating market trends, data and insights to define a roadmap to greater efficiency and employee experience in a world being transformed by digital innovation.
Evaluation of its structure, technology, efficiency, metrics and cost were all dimensions of interest to this client in determining “what’s next” for HR operations.
ISG was brought in to conduct an HR Assessment and benchmark HR business and identify recommendations on opportunities.
ISG used its deep HR expertise to conduct a full assessment across the HR functions including technology to benchmark the HR function.
ISG created a base case to represent the current state within HR and performed cost/resource benchmarks to identify opportunity within each function for optimization.
ISG created a roadmap of priority recommendations for the client and helped them to identify an approach to implementing the recommendations.
ISG created an overall business case to show the impact and ROI on implementation of the opportunities presented by ISG.
The client opted to utilize ISG to conduct the optimization of their HCM landscape and to enable other core improvement opportunities across employee and manager self-service.