Shweta Taneja

Director

Shweta is the director of BPO/GCC for ISG’s UK, and Nordics business. She designs and delivers shared services, outsourcing, or GCC setup/expansion strategies for clients. She assesses current-state operations and builds operating models, location strategies, workforce plans, and process optimization roadmaps. Her aim is to drive digital transformation involving automation (RPA/AI), process standardization, and efficiency improvements.