5 Strategies for Ensuring Lasting Innovation in Your IT Managed Service Agreement
One of the most urgent issues facing IT leadership is a lack of innovation from managed service partners.
Are you achieving less value from your transformation than your industry peers?
Critical business decisions are challenging without insight into the true value of your digital investments. You might have the capabilities needed for digital transformation, but the pace and priority of that investment – plus the adoption and scale of those capabilities – must support your business strategy.
Making progress requires measuring progress. Reach out to us today to identify gaps and opportunities to get the most of your digital investments.
You just signed partnerships for your service or technology transformation. But how do you track and benchmark the continuous value along the way? Are you achieving less value than your industry peers? Are the capabilities that you are building with
partners achieving your business goals?
The greatest hurdle to transformation is neither the technology nor its implementation – though we have the expertise to guide you with both. It’s the ability to clearly define, predict, track and realize the value you’re creating. We
provide the structure to ensure you realize the original promise of your strategy.
ISG can benchmark, manage and track the value of your transformation. We have the right industry peer
benchmarks from more than 400 firms and no conflict of interest in the implementation. ISG can help you track your business case objectives to ensure you achieve them, even in a complex continuous transformation environment.
ISG delivered an operating model transformation that continues to plug value leakage and drive effective supplier management.Learn more
ISG helps a drugstore chain put governance in place to manage a new multi-sourced environment.Learn more
The U.S. division of a global security services firm wanted to replace its 20-year-old core systems. Learn how ISG designed, stood up and ran a Transformation Program Office (TMO) to establish governance processes and ensure program delivery and recognition of the business case value.Learn more
ISG is a leader in proprietary research, advisory consulting and executive event services focused on market trends and disruptive technologies.
Get the insight and guidance you need to accelerate growth and create more value.Learn More
Use data to assess your supplier delivery against regulations and monitor customer-specific requirements. Complexity and regulatory scrutiny of third-party relationships are on the rise. Get a comprehensive and data-driven way to control risk throughout the life of the relationship.
With the availability of digital technologies that can be personalized to the needs of users, you are likely trying to determine ways in which you can reap profitability, maintain or lead competitive advantage and ensure ROI. Read this ISG Provider Lens™ study, which examines the requirements and capabilities of the provider landscape globally.
How do you create the right flexibility, speed and collaboration so you can deliver benefits to the business and your ever-more mobile customers?
The answer involves mapping customer journeys to business functions, products and digital functions, lean product management, agile software development life cycles and DevOps to improve cross-functional collaboration.
One key lever to achieving supply chain transformation is the end-to-end modernization of the source-to-pay (S2P) process. Extending automation into the S2P function can give you up to 95 percent granular spend visibility, enabling you to easily determine where strategic contracts exist to meet specific procurement requirements, thereby helping to optimize the supply chain.