Real-time Benchmarking and Price Intelligence for IT, BPO & Network Services
Why ISG?
As the only patented IT price benchmarking and market cost intelligence platform in the industry,ProBenchmark is powered by the largest database of market price points of its kind, gathered from ISG’s advisory and benchmarking businesses.
Price monitor your existing outsourcing transactions
Get online access to ProBenchmark
ProBenchmark can help through all phases of the contract lifecycle ensuring your clients remain yours….
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Coming to the table with a price that is competitive in the market
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During the contract term, provide neutral fact-based pricing to your clients to demonstrate the value provided
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Ensure your catalog of offerings is priced competitively
Meet Our Team
Chris Pattacini
Partner
Chris Pattacini
Chris Pattacini is a Partner at ISG, with more than 30 years of industry experience. As an experienced IT outsourcing and benchmarking consultant, Chris is a recognized industry leader who utilizes state of the art benchmarking tools for project-based support of outsourcing transactions for large corporate clients. Chris’s expertise includes market price intelligence for various business and IT services. He currently manages the ProBenchmark platform.
Ayan Banerjee
Senior Principal Consultant
Tera Hayward-Olivas
Analyst
Susan Jones
Senior Consultant
David Lessin
Director
David Lessin
David Lessin is an information technology professional possessing a unique multi-disciplinarian skill set, a strong business acumen, and an insatiable passion to improve organizational performance. David has won several industry awards for business intelligence and resource management. David leverages his broad experience and research capabilities to help clients realize untapped potential of people, processes, technology, and relationships.
Ruchi Omkar Joshi
Client Success Manager
Andrew Sauter
Director
Andrew Sauter
Andrew Sauter offers 25 years combined consulting, benchmarking, and technical leadership experience. As a Director, Andrew is responsible for the delivery management of all benchmark activities in North and South America and is responsible for the ongoing maintenance of the ProBenchmark models. He is actively involved with model updates leveraging his benchmark and technical expertise to ensure out models reflect the current market conditions and pricing. He is a leader in the benchmark industry and is sought after for benchmarks, operational expertise, and pricing analysis. Andrew’s broad benchmark experience coupled with strong technical skills ensure benchmarks are reflective of the unique operations and needs of the client. He has Corporate IT operations expertise in network, voice, service desk, and workstations support and a diverse background in financial management, audit, IT, and operations.
