Make HR technology work harder for the business
Independent advice to improve decisions, employee experience and service delivery across technology, operating model and AI.
HR technology is now a business performance decision
The value comes from more than choosing a modern system.
Organizations also need clean and connected data, simpler processes, clear ownership and a service delivery model that can keep improving after go-live. ISG connects business priorities to technology choices and carries the work from strategy through selection, readiness and value realization.
AI creates value when the work changes with it
Many HR organizations begin with individual AI use cases. The larger opportunity comes from understanding how AI changes tasks, roles, decision rights and service delivery across the enterprise.
From isolated use cases
to a practical portfolio of opportunities tied to business value
From platform decisions
to workforce design, process simplification and operating model choices
ISG can help you develop a practical path from strategy to execution.
Each engagement can begin with a focused question and connect to the broader transformation agenda.
See the current state
Technology, processes, data, service delivery and user experience.
Define the future state
Business requirements, AI opportunities and the case for change.
Choose with confidence
Market intelligence, structured evaluation and commercial benchmarks.
Make the change stick
Readiness, governance and measures for continuous improvement.
What we help you do
From a focused platform decision to a broader transformation agenda, ISG brings the market view and HR domain depth to move forward with confidence.
HR technology strategy & business case development
Align investment with business priorities, operating requirements and the employee experience.
HCM & HRIS selection
Evaluate platforms against the capabilities, data, integration and user needs that matter most.
System integrator selection
Identify the implementation partner with the right delivery model and commercial structure.
AI & automation strategy
Prioritize opportunities based on business value, data readiness, risk and the work that needs to change.
HR operating model & service delivery
Align technology, roles, processes and sourcing choices so HR can improve over time.
Implementation readiness & value realization
Prepare leaders, processes and governance for execution with measures that show whether the transformation is working.
Ready to make HR technology a source of value?
Featured Insights
Client Stories
Meet Our Team
Stacey Cadigan
Partner
Stacey Cadigan
Stacey Cadigan is an HR thought leader who is passionate about HR and talent management. With more than 20 years in HR, she has leveraged her deep experience and expertise to help clients achieve their strategic, operational, and financial objectives. Through her diverse experience in HR strategy, HRO operations, RPO, HR technology, and transitions, she has developed unique insight and the ability to ask the right questions in assisting organizations with finding solutions to effectively align their HR initiatives with their vision. Stacey was named “HR Thought Leader of the Year” in 2016 and “HRO Superstar” by HRO Today Services and Technology Association for 2016–2024.
Deb Card
Partner
Deb Card
Deb leads ISG’s Cloud Business Systems practice, drawing upon extensive experience in shared services, outsourcing and HR management to help clients define and implement their Cloud ERP and HR technology and service delivery strategies. Deb helps enterprises assess the business case for ERP/HCM SaaS solutions, understand the capabilities and experience of leading ERP/HCM SaaS providers and integrators, and formulate and execute effective negotiation strategies for ERP/HCM SaaS software and implementation. She has authored ISG’s annual survey on HR Technology and Service Delivery Trends since 2014. Deb has 30 years of experience and has been involved in more than 150 engagements across HR, payroll, benefits, talent acquisition, finance and ERP/HCM technologies.
Anoop Chawla
Director
Anoop Chawla
As a Director in the ISG Business Operations – HR Advisory practice, Anoop Chawla brings more than 22 years of experience leading HR technology and service delivery engagements. He offers ISG clients end-to-end transformation guidance and his proven expertise in HR technology and service delivery and extensive knowledge of the trends that are vital to their success.
Tanvi Dhooria
Director
Tanvi Dhooria
Saskia Goods
Director
Saskia Goods
Saskia Goods has more than 20 years’ experience in HR technology, leveraging her expertise to help clients achieve their technology and operational goals. Her experience helps her establish long-term trusted partnerships with her clients and work across many strategic initiatives within HR and technology. Saskia has partnered with the leading providers in cloud ERP and has a specialized background in HCM, talent, recruiting and learning. She has helped countless clients transform their business and align their HR technology initiatives and service delivery model with their strategic vision for the HR function.
Sarah Schaiper
Director
Sarah Schaiper
As a Human Capital Director, Sarah brings 25 years of experience as a Human Resources leader. She has led HR transformation efforts in operations, focused in benefits, payroll, absence management, and technology. Sarah offers ISG clients extensive operations experience with deep benefit and payroll expertise to address service delivery models, employee experience and operational excellence.