Maximize Software Value, Reduce Cost & Risk
ISG helps you make confident enterprise software decisions with independent advice, market intelligence and deep licensing expertise across the software lifecycle.
Optimize Software Across the Full Lifecycle
ISG brings market intelligence, licensing expertise and commercial discipline to every stage, helping you improve value, maintain flexibility and control risk.
Select the Right Platforms & Partners
We develop the software strategy and business case, then help source the platform and implementation partner across ERP, core banking, GRC, insurance and contact center environments. Before signature, we validate architecture, requirements and the bill of materials, including how AI features are packaged, metered and priced.
YOU GET:
Software strategy and business case
Platform and implementation partner selection
Bill of materials validated against your architecture and roadmap
Review of AI pricing, data rights and service levels
Align Entitlements with Business Demand
We establish a current view of entitlements and deployments to identify surplys, shelfware and under-licenses assets. We compare cloud and subscription commitments with actual consumption, then define the license mix that reflects how the business uses each product.
YOU GET:
Entitlement and deployment baseline
Surplus, shelf ware and under-licensing findings
Commitment versus consumption analysis for IaaS, PaaS and SaaS
License mix optimization
Strengthen Your Negotiation Position
We develop the software strategy and business case, then help source the platform and implementation partner across ERP, core banking, GRC, insurance and contact center environments. Before signature, we validate architecture, requirements and the bill of materials, including how AI features are packaged, metered and priced.
YOU GET:
Software strategy and business case
Platform and implementation partner selection
Bill of materials validated against your architecture and roadmap
Review of AI pricing, data rights and service levels
Sustain Value & Maintain Compliance
We help establish a software asset management program with accurate entitlement records, periodic reviews and clear governance. We support audit defense when a provider opens a review and track value realization after signature so the agreement continues to deliver against the business case.
YOU GET:
Software asset management program design
Audit defense and resolution
Contact and supplier governance through mergers, acquisitions and divestitures
Value realization tracking against the business case
Featured Insights
Client Stories
Client Stories
Meet Our Team
Tyrone Magby
Partner
Tyrone Magby
As ISG's Partner and Global Service Line Lead of Software Advisory, Tyrone brings over 20 years of software transaction experience across significant enterprise software providers. Tyrone leads a global team focused on solving his clients' most complicated software sourcing challenges. Such services include BOM Optimization, Software Strategy, Value Realization, Audit Defense, Spend Waste elimination, and more.
Ed Armstrong
Director
Ed Armstrong
Ed Armstrong is a Six-Sigma trained supply-chain and sourcing professional with over 17 years of IT, telecom, indirect strategic sourcing, category management, procurement operations, contract management, supplier management, finance and business process improvement experience. As a Principal Consultant in ISG’s Network & Software Advisory Practice, Ed is focused on helping clients identify and capture cost and value optimization opportunities in their enterprise, ERP, application and subscription based software and IT hardware spend verticals.
Jacob Giffin
Principal Consultant
Jacob Giffin
Mr. Giffin is a Principal Consultant within ISG’s Software Advisory practice. He is a leading expert in Microsoft solutions, licensing, programs, and product terms. Jake has helped hundreds of enterprise-level clients conduct due diligence engagements for investment validation and contract negotiation over the past 10+ years. He holds multiple Microsoft certifications, most recently in Azure and Microsoft 365 cloud platforms. In recognition of his knowledge, he has participated in Microsoft Worldwide Partner Advisory Council (PAC) meetings. Jake has also been selected for various speaking engagements at industry conferences and internal events.
Lisa Lusk
Senior Manager
Tyler Pharr
Senior Director
Tyler Pharr
Tyler is a Senior Director in ISG’s Network and Software Advisory group. Tyler helps guide clients through an increasingly complex network and software ecosystem by aligning strategic priorities, market insight, advisory expertise, AI enablement, and commercial value to drive stronger outcomes in markets defined by rapid change and increasing complexity. With more than 20 years of experience across technology services, business development, ecosystem relationships, and global account leadership, he focuses on establishing and nurturing trusted client relationships that lead to positive, measurable outcomes.
John Szente
Director
John Szente
John Szente is a Director with over 30 years of experience providing IT solutions consulting and management, vendor management and IT strategic sourcing across multiple categories including software, telecommunications (network, wireless and analog), hardware and managed/outsourced services. In his Principal Consultant role, John is responsible for helping ISG’s clients identify and capture near, mid and long-term cost optimization opportunities in their enterprise, ERP, desktop and subscription-based software and IT hardware spend.
