Latest articles from ISG
Revenues that are not directly related to aeronautics contribute significantly to the growth of airports and the airline industry.
ISG Index™ Q3 2019 : recul de l’externalisation en Europe au 3ème trimestre dans le contexte d’une possible récession
La valeur annuelle des contrats de services gérés, tombe à 2 milliards d’euros, une baisse de plus de 900 millions d’euros par rapport au trimestre précédent
ISG provides a large utility company with an effective communications framework and tools to support its ongoing transformational change.
For many of the largest corporations in the world, the Software Asset Management (SAM) function is under-resourced and under-invested.
An ISG organizational change management (OCM) team helps one of the world’s largest providers of crop inputs and services to train its employees for new software and processes, enabling efficiencies and more buying power.
Agile software development promises faster idea-to-deployment times with continuous improvement in both speed and quality.
An ISG Technology Business Management (TBM) team helps a multibillion-dollar managed-care organization assess a TBM model and processes for IT cost transparency.
While the traditional process of putting IT or business services out for request for proposal (RFP) is still the most well-worn – and dreaded – path for companies looking to partner with third-party sourcing providers, it isn’t as bad as it once was.
The Success of All Types of Digital Transformation Depends on Organizational Change Management (OCM)
When companies want to make sure a new digital initiative goes well, they often bring in an organizational change management (OCM) team to help.
An average of nearly 10 outsourcing contracts were signed each day in the first six months of 2019, with both the ITO and BPO segments on a pace to set their single-year contract volume records.