Latest articles from ISG

Time to Make Plans to Migrate to A2019

By Dr. Linda Delbridge

ISG has the experience and expertise to assist and accelerate your automation journey, whether beginning with A2019, migrating from AAE V11 or building and fortifying your center of excellence.

Categories: Consulting Robotic Process Automation (RPA)

The Client-Provider Relationship: A Secret to Innovation and Growth

By Cynthia Batty

This ISG white paper looks at the state of sourcing relationships today and how both parties can work toward a state of Coactive Governance.

Categories: Consulting

Bots and Beyond Episode 7: Take me to your Believer

By Wayne Butterfield

An interview with Ema Roloff, Senior Sales Executive at Naviant Inc.

Categories: Podcasts Robotic Process Automation (RPA)

From the Chalk Age, to the Digitalization in German Schools

By Gerhard Kriechbaum

Innovation within the German school system is very ponderous. Lesson plans are organized over years and are revised again, and when implemented: outdated.

Categories: Consulting

Digital Platforms in the Chemical Industry

By Annika Kroning

In this whitepaper, we will take a look at what has happened in the chemicals industry online and where the trend is going.

Categories: Chemicals Consulting

ISG Index™ : les services managés décrochent de 7% en France en 2020, l’ITO stimule l’outsourcing en EMEA.

En France, les services managés enregistrent une baisse de 7 % en 2020

Categories: Articles

Back to the Future – Dusting Off the Old Playbook for Salesforce in Healthcare

By Bill Huber

If you’re a Healthcare provider, this may be the time to think strategically about where your Salesforce landscape may be headed.

Categories: Consulting Healthcare Software Advisory Services

2021 ISG Digital Case Study Awards™

The ISG Digital Case Study Awards™ recognize unique and innovative digital transformation solutions in the sourcing industry today.

Categories: ISG Momentum®

Bots and Beyond Episode 6: The Gig that Covid Couldn’t Cancel

By Wayne Butterfield

An interview with Barry Matthews, Founder and MD of Re-source.

Categories: Consulting Podcasts Robotic Process Automation (RPA)

Innovate or Perish: The New Imperative for Insurers

By Dennis Winkler Namratha Dharshan

Today, with mobile-oriented millennials as their new target customers, insurers are forced to rethink their processes and their commitment to customer experience.

Categories: Consulting Insurance

How Well Do You Know Your Suppliers?

By David England

As your supply chain grows and you rely more and more on third-party relationships to meet your objectives, the job of monitoring and managing these relationships grows.

Categories: Third Party Management Third-Party Risk Management

Cognizant Plans to Engineer the Modern Business

By Ron Exler

The overriding theme of Engineering the Modern Business reflects Cognizant’s updated mission as it works to expand its business to a digital transformation technology services partner with a global focus.

Categories: Research

ISG Imagine Your Future® Podcast – Episode 18: Open Talent and the Gig Economy

By Steve Hall

How platform models are disrupting the future of talent acquisition.

Categories: Podcasts

HR Market Pulse: Intro to Agile HR

What is the biggest barrier your HR organization is working to overcome in order to become more agile?

Categories: HR Technology & Transformation

Joined Forces: Deutsche Bahn (DB Systel) Achieves Complete SAP Migration to AWS

By Heiko Henkes Rainer Suletzki

ISG got a glimpse of how DB Systel successfully moved its sophisticated SAP ecosystem to the AWS cloud.

Categories: ISG Provider Lens™ Research

Bots and Beyond Episode 5: Scale or Fail?

By Wayne Butterfield

An interview with enterprise automation expert, Shail Khiyara.

Categories: Consulting Podcasts Robotic Process Automation (RPA)

The Human Side of Digital

By Missy Lawrence-Johnston

When you look back on 2020, you’ll want to know that you did something proactive to help your people and advance your business.

Categories: Consulting

Emerging ISVs Can Help Companies Address Customer Experience Needs

By Namratha Dharshan

Customer experience is a critical differentiator for most enterprises today. Enterprises that innovate and deliver better experiences are able to sustain and thrive in a competitive environment.

Categories: ISG Provider Lens™ Research

HR Market Pulse: Reskilling for the Future

What are the skills you would most like to develop in HR business partners?

Categories: HR Technology & Transformation

Bots and Beyond Episode 4: To Chatbot or Not?

By Wayne Butterfield

An interview with Richard Clarke of Paddy Power Betfair.

Categories: Consulting Podcasts Robotic Process Automation (RPA)