The Future of Work – Redesigning Operations and Customer Experience
The enormous challenges the world is facing today are presenting enormous opportunities.
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Latest articles from ISG
HR Cost Savings in the Aftermath of COVID-19
ISG helps HR organizations navigate the current crisis and better position themselves for the future.
Categories:
HR Technology & Transformation
Protecting Payroll through a Pandemic
ISG helps enterprises evaluate payroll operations, benchmark costs and prioritize activities to mitigate risk and minimize disruption.
Categories:
HR Technology & Transformation
Retailers Prepare for the New Future – and Innovation is Key
ISG is helping retail companies get through the current crisis with cost optimization and asset monetization and by developing horizon-two strategies that address operating model challenges.
Categories:
Retail
How Insurance Companies Can Survive the Impact of COVID-19
ISG specializes in helping insurance companies formulate strategies for cost optimization, digital automation and modernization.
Categories:
Insurance
Using OCM and Communications to Prepare for Big IT Changes
An ISG organizational change management (OCM) team readies hundreds of workers for major changes to their IT processes and applications, including outsourcing and the introduction of ServiceNow.
Categories:
Consulting
Organizational Change Management
Roaring Out of a Global Pandemic: How Airlines and Hotels Can Structure for Recovery
For airline and hotel businesses to emerge stronger from the COVID-19 crisis, they must take a data-driven, action-oriented approach.
Categories:
Travel and Transportation
Microsoft Acquires Softomotive: A Ripple or a Tidal Wave?
Microsoft acquires robotic process automation (RPA) vendor Softomotive, and – without doubt – shakes up the RPA market forever.
Categories:
Consulting
Robotic Process Automation (RPA)
Redefining Norms for the Travel, Transportation and Hospitality Sectors
The initial “shock and awe” period for the travel and transportation sector is largely behind us, and we are all painfully aware that demand cannot sink much lower.
Categories:
Travel and Transportation
Intelligent Automation
Are you discussing to start using Artificial Intelligence or Intelligent Automation, but have no clue where to start?
Categories:
Consulting
Robotic Process Automation (RPA)
Drive Resilience with Software-as-a-Service: Save Cost and Increase Agility
For many businesses, the damage of COVID-19 has come in the form of lost productivity with workers banned from the office under social distancing regulations. For others, however, productivity hasn’t taken such a hit.
ISG Blockchain Now™ Podcast Episode 2: Blockchain in the Healthcare Industry
An interview with founder John Bass of Hashed Health.
Categories:
Podcasts
Scaling Digital: 25 Stories of Innovation
ISG launches the third edition of the Digital Case Study Book to identify and publish the top examples of how organizations are currently accelerating the use of digital technologies.
Categories:
ISG Momentum®
Research
ISG Digital Dish Episode 2: Pay checks or Passion, with Maria Pardee of DXC Technology
Advice for women on choosing and developing their careers
Categories:
Podcasts
Creating an Outbreak of Innovation in a Pandemic
We believe this disruptive time will give people the courage to step outside the boundaries of the typical workplace and into a New Future.
Categories:
Consulting
Transforming with Organizational Change Management (OCM)
ISG facilitates the transformation journey of a large federated insurance conglomerate to adopt new IT infrastructure and security-services practices in the midst of a broader corporate transformation.
Categories:
Consulting
Organizational Change Management
ISG Index™ : le marché de l’externalisation dans la zone EMEA en hausse de près de 4 % au 1er trimestre
L’impact du COVID-19 est ressenti alors que la demande d’infogérance a considérablement diminué en mars
Categories:
Articles
Methodical Documentation is the Cornerstone of Sustainable TBM
Documentation is a key success factor to ensuring TBM is sustainable for the long term, safeguarding against faded memories and departure of key personnel.
Categories:
Consulting
What Enterprises Should Know about Fever Screening as Employees Return to Work Facilities
As regions around the world lift stay-at-home restrictions tied to the pandemic, many enterprises with shared workspaces are considering fever screening.
The Evolving Marketplace for Global Digital Currency
Many economists predicted the decline of the check with the rise of electronic transactions, but few envisioned the elimination of cash in day-to-day life.