Latest articles from ISG

Sourcing Market Turning Its Sights to Recovery and Growth

By Steve Hall

Our recent ISG Index™ report shows the global market for technology and business services appears to be shrugging off the worst effects of the pandemic and is turning its sights to post-pandemic recovery and growth.

Categories: Research

Atos Announces Intent to Acquire DXC to Strengthen Its U.S. Presence

By Mrinal Rai

France-based Atos recently announced its intent to buy U.S.-based DXC Technology. If successful, this would be one of the largest acquisitions in the history of the IT services market.

Categories: ISG Provider Lens™ Research Service Providers Technology

HR Market Pulse: 2021 Predictions & Priorities

Wondering what we see and hear most as we close out 2020 and welcome a new year with new priorities?

Categories: HR Technology & Transformation

Bots and Beyond Episode 11: Unlocking the Value of Automation in Private Equity

By Wayne Butterfield

An interview with Josephine Hus, Investment Professional at Permira.

Categories: Consulting Podcasts Robotic Process Automation (RPA)

IT Rate Benchmarks: Ensuring Your IT Investments Are Market Competitive

By Chris Pfauser

Managing the staffing of your digital transformation projects can be complex, but targeted analysis of your IT staffing strategy and spend can help you make smart decisions and cut through the confusion.

Categories: Consulting

ISG Imagine Your Future® Podcast – Episode 19: Digital on the Frontline

By Steve Hall

A unique perspective on how England’s National Health Service is using digital technologies to respond to the global pandemic.

Categories: Podcasts

Negotiating with Microsoft: The Goliath of Software Vendors

By Louis Pellegrino

Most of us do not need more evidence of Microsoft’s power in the software market, but the fact is, its revenue makes it a formidable negotiator.

Categories: Consulting Software Advisory Services

The Basics of Good Cloud Financial Management

By Jason Stading Jack Watts

To manage cloud costs, an organization needs to maximize its understanding ahead of moving to the cloud and minimize the hard lessons on the way.

Categories: Consulting

The Ins and Outs of Contracting Oracle’s Next-Generation Offerings

By Yadu Singh

Though contracting with database software and technology giant Oracle has long been a serious challenge for enterprise IT organizations, the benefits usually outweigh the risks.

Categories: Consulting Software Advisory Services

Pandemic Heightens Demand for Warehouse Automation

By Ashish Chaturvedi

In the wake of the COVID-19 pandemic, the retail market has witnessed a 28 percent surge in e-commerce activities.

Categories: ISG Provider Lens™ Manufacturing Research Robotic Process Automation (RPA)

Digital Product IT: A New Responsibility for Manufacturers on the IoT Journey

By Vishnu Andhare Christian Decker

As manufacturing companies become digital enterprises, their capabilities typically mature, moving from traditional stand-alone products, to connected products, to products or offerings packaged “as a service.”

Categories: Consulting Manufacturing

HR Market Pulse: Employee Experience - Shifting Focus

Which of the below will you MOST focus on to improve employee and manager experience?

Categories: HR Technology & Transformation

Smart Manufacturing: The Growing Need for Flexibility in 2021

By Henning Dransfeld Avimanyu Basu

ISG predicts seven major trends will shape the manufacturing industry in 2021.

Categories: Manufacturing Research

HRO Today Names ISG Advisors Among the 2020 Superstars Leading Workforces Through the Pandemic

Debora Card, Stacey Cadigan and Julie Fernandez recognized as top HRO experts.

Categories: HR Technology & Transformation

ISG Blockchain Now™ Podcast Episode 6: Blockchain at the Heart of the Supply Chain

By Alex-Paul Manders Jason Stading

A review of this year’s podcast mini-series and a look ahead to what’s coming in 2021.

Categories: Blockchain Podcasts

Bots and Beyond Episode 10: Tales from the Trade Floor

By Wayne Butterfield

An interview with Alex Davies, Program Manager at RBC.

Categories: Podcasts Robotic Process Automation (RPA)

ISG Digital Dish Episode 8: What has the pandemic ever done for us?

By Lois Coatney Julie Fernandez Jeanne Cuff

A father-daughter perspective on overcoming gender bias at work.

Categories: Podcasts

COVID-19 Pulse Check: Survey of the EMEA Automotive & Manufacturing Industry

By Christian Decker Andreas Fahr

The manufacturing industry has been significantly affected by COVID-19. With this in mind ISG investigated the current state of the industry in EMEA and what the “New Normal" will look like following the current crisis.

Categories: Consulting Manufacturing

10 Predictions for the Workplace 2021

By Mrinal Rai

As we come closer to the end of an extraordinary year, we need only look around us to see the massive disruption it has brought to the workplace.

Categories: ISG Provider Lens™ Research

HR Market Pulse: Four Key Roles Emerging in Future HR

Which of the following roles do you expect to gain most importance in your HR organization of the future?

Categories: HR Technology & Transformation