Latest articles from ISG

Briefing Note — Atos Gears Up for Advance 2021 Strategy

By Mrinal Rai

Atos has embarked on its Advance 2021 strategy, with a new digital value proposition that focuses on intelligent data platforms, a multiple infrastructure ecosystem and vertical solution expertise.

Categories: ISG Provider Lens™ Research

Client Inquiry: What’s Driving As-a-Service Growth in the Software and Services Sector?

By Stanton Jones

Software and services companies like Lyft, SNAP and Pinterest are spending hundreds of millions of dollars on cloud services – primarily with Amazon, Microsoft and Google.

Categories: Research

ISG Smartalks™ Podcast Episode 4: The Rise of Artificial Intelligence

By Barry Matthews

What is Artificial Intelligence, who’s using it and how is it impacting businesses and consumers?

Predictions for the Digital Workplace of the Future

By Scott Furlong

Let me ask you: what is your organization doing to investigate and prepare for the day after tomorrow?

Categories: Business Advisory Services Consulting

Wipro Breach Reinforces Need for Ongoing Contractual Commitment to Security

By Stanton Jones

Wipro recently confirmed its systems had been attacked using an email phishing campaign; the company did not disclose the extent of the breach or the number of customers impacted.

Categories: Research

Blockchain in the Supply Chain

By Greg Sawyer Cole Flashenberg Amar Changulani

Blockchain technology has fascinating potential to evolve the way businesses produce value for customers and compete in dynamic digital markets.

Categories: Research

Microsoft’s Transition from Premiere Support to Unified Support. Ouch!

By Louis Pellegrino

Over the past three years, Microsoft has been stealthily transitioning its product support model from its legacy Premiere Support to a new “modern” support model called Unified Support.

Categories: Consulting Software Advisory Services

Alorica Claims Its Part of India’s Growing Allure as an Innovation Hub

By Aparna Gajanan Namratha Dharshan

We caught up with Alorica’s CEO Andy Lee and CTO Bhaskar Menon ahead of the company’s launch of its Digital Center of Excellence in Bangalore.

Categories: ISG Provider Lens™ Research

Bridging the Automation Skills Gap

By Amar Changulani

The rapid emergence of automation technologies such as robotic process automation (RPA) has made effective training and upskilling a critical enterprise capability.

Categories: Research

ISG lance GovernX™ 2.0 : la nouvelle génération de sa solution de services de Gouvernance digitalisée

La nouvelle plateforme s’enrichit de tableaux de bord dynamiques, d’extraction de contrats avec assistance cognitive et d’une meilleure expérience utilisateur pour gérer les relations avec les fournisseurs tiers.

Categories: Articles

Replacing Your ERP: Five Steps to Success

By Deb Card

Enterprise resource planning (ERP) systems — the business management tools that allow businesses to collect, manage and interpret their data — are struggling to keep up with the speed of change.

Categories: Cloud ERP Consulting HR Technology & Delivery Services

Is Your Business Continuity Management System Keeping Pace with the Speed of Digital?

By Stanton Jones

Cloud and automation are driving once-in-a-generation improvements in productivity and enterprise growth.

Categories: Research

Google Cloud’s Next Act: Scaling Sales Without Losing Its Edge

By Blair Hanley Frank

Google Cloud is massively scaling up its sales, marketing and customer success functions under the leadership of new CEO Thomas Kurian.

Categories: Research

Deutsche Bahn's Cloud Strategy

In 2016, Deutsche Bahn made the decision to move its IT infrastructure to the public cloud as completely as possible. There are no hybrid gray areas.

Categories: Consulting

Why Automate a Bad Process?

By Darryl Hamer

Welcome to the “great automation debate” centered around one pivotal question: should you automate a bad or broken process?

Categories: Consulting Robotic Process Automation (RPA)

ISG Smartalks™ Podcast Episode 3: The Future of Work

By Barry Matthews Steve Hall

How technology is transforming the way we work.

SAP HANA — An Apt Platform for Executing Real-time Analytics for Real-time Businesses

By Akhila Harinarayan

It is a well-known fact that increased adoption of data-generating devices, such as internet of things (IoT), wearables, sensors and connected devices, has led to the creation of massive data repositories across industries and business segments.

Categories: ISG Provider Lens™ Research

Framework Agreement Ideal Meets Cloud Reality

By Stanton Jones

Enterprises regularly use framework agreements that pre-define basic terms and processes to accelerate the contracting process and reduce risk inherent in third-party relationships.

Categories: Research

Atos Acquires Syntel

By Stanton Jones

Paris-based Atos has announced its intent to acquire Michigan-based Syntel for $3.4 billion.

Categories: Research

Dearth of Digital Talent Leads DXC to Luxoft

By Stanton Jones

IT services giant DXC announced in January its $2 billion acquisition of Luxoft, a Switzerland-based product engineering and digital services provider.

Categories: Research