Latest Research articles from ISG

Understand RPA Pricing Models When Using Multiple Vendors

By Amar Changulani

RPA software pricing is quickly evolving. Our interactions with clients and vendors indicate that subscription-based pricing is overtaking perpetual licensing as the commercial model of choice.

Categories: Research

The Power of Collaboration in the Workplace

By Ron Exler

Enterprises that can tie revenue increases to their investment in digital technologies are doing so by combining emerging technologies with flexible office spaces to facilitate employee collaboration

Categories: Research

Incremental Application Modernization Eases Digital Transformation

By Ron Exler

Although most enterprises have been working on it for decades, they still struggle with modernizing their legacy applications.

Categories: Research

What to Expect from Leadership Changes at Cognizant

By Stanton Jones Sashidharan Balasundaram

New Cognizant CEO Brian Humphries is re-shaping his senior leadership team.

Categories: Research

Despite Macro Risks, Demand for Digital Drives Global Market Forward

By Steve Hall Blair Hanley Frank

Macro risks looming over the global economy have yet to land their punch on the global market for IT and business services.

Categories: Research

Using an Evaluation Framework to Assess Ever-Growing Number of RPA Vendors

By Amar Changulani

The $675 million dollar robotic process automation (RPA) market is growing more than 50 percent year over year, with new vendors entering and exiting quickly.

Categories: Research

Despite Macro Risks, Demand for Digital Drives Global Market Forward

By Steve Hall

Macro risks looming over the global economy have yet to land their punch on the global market for IT and business services.

Categories: Research

Creating the Workplace of the Future

By Ron Exler Blair Hanley Frank Stanton Jones Chris Germann

While enterprises focus on creating and pursuing new digital transformation initiatives, it can be easy for them to lose sight of a critical component: how, where and when their employees experience change at work.

Categories: Research

Atos Technology Days – Envisioning an IoT and AI-enabled Edge Future for Enterprises

By Kartik Subramaniam Shachi Jain Heiko Henkes Shashank Rajmane

Global IT service provider Atos is enhancing its core business to not only keep pace with the current market trends but, in fact, to disrupt them.

Categories: ISG Provider Lens™ Research

Multi-Cloud Adoption Accelerates

By Blair Hanley Frank Stanton Jones

This ISG research shows accelerating adoption of cloud computing using a hybrid, multi-cloud approach, with most enterprises pushing to move the majority of their applications into software-as-a-service (SaaS) offerings as quickly as possible.

Categories: Research

TCS’ Might of Cloud

By Shashank Rajmane

TCS is planning to expand its digital business and help its enterprise clients transition from on-premises data centers to the public cloud as part of a hybrid environment.

Categories: Research

ISG Momentum® Market Trends and Insights 2019 Vertical Report

The 2019 Momentum® Market Trends & Insights Vertical Report provides detailed analysis of specific outsourcing activity in 26 vertical industries and more than 50 of their subverticals.

Categories: Research

Digital Excellence: 25 Winning Partnerships

Digital Excellence: 25 Winning Partnerships, profiles 25 of the best examples of recent digital transformation success.

Categories: Research

Predictions from ISG’s Future Workplace Summit

By Ron Exler Phil Scone

The recent ISG Future Workplace Summit in London presented attendees with a wealth of insights and thought-provoking discussions about the changing dynamics of workplaces today.

Categories: Research

Capgemini’s Altran Acquisition Helps it Build Enterprises’ Digital Futures

By Alex Bakker Blair Hanley Frank

Capgemini announced it will buy Altran, a leader in engineering services, R&D, and design.

Categories: Research

Digital Innovations Support and Challenge Logistics Managers

By Ron Exler

Logistics managers seeking to improve their supply chains face numerous challenges, including inadequate infrastructure, talent shortages, unpredictable weather and intrusions of new and changing technology.

Categories: Research

The ISG Digital Capability Model—Finding Value along the Digital Transformation Journey

By Chris Germann

Digital business is not just about automation and e-commerce. Digital business is about embracing disruptive combinations of technologies to create new levels of business and societal value.

Categories: Research

H-1B Tightening Creating Resource Risk for U.S. Companies

By Stanton Jones

H-1B visa approvals are down 58 percent over the past 12 months for leading Indian IT services companies.

Categories: Research

Are You Using Multiple RPA Vendors to Deliver More Business Value?

By Amar Changulani

According to ISG research, Bot 3.0 companies – companies that have advanced robotic process automation (RPA) capability – use a greater number of automation vendors than Bot 1.0 and 2.0 companies.

Categories: Research

Convergence of Investment and Innovation: AWS Summit 2019, Mumbai

By Manoj Chandra Jha Namratha Dharshan Akhila Harinarayan

The cloud-computing giant Amazon Web Services (AWS) is expanding its Indian customer base and views India as a high potential market.

Categories: Research