Latest Research articles from ISG
Five years ago, the ways visual artificial intelligence (AI) was being applied in fashion e-commerce was narrow and limited. Now its tentacles spread far and wide.
Salesforce Votes with its (Large) Wallet on Slack in Bid for Outright Enterprise Collaboration Leadership
Clients using both Slack and Salesforce can expect even better functionality in future.
Many of ISG’s clients are beginning to look at application-based pricing as an alternative to traditional managed services contract pricing.
The overriding theme of Engineering the Modern Business reflects Cognizant’s updated mission as it works to expand its business to a digital transformation technology services partner with a global focus.
ISG got a glimpse of how DB Systel successfully moved its sophisticated SAP ecosystem to the AWS cloud.
Customer experience is a critical differentiator for most enterprises today. Enterprises that innovate and deliver better experiences are able to sustain and thrive in a competitive environment.
Cost containment has always been a driving force for IT outsourcing, but in recent years, buyers have begun to focus more on value-added activities like digital enablement.
IBM has taken a much-awaited bold step to revitalize its own growth, and its success will depend on its ability to service this new reality.
ISG has been helping healthcare organizations achieve their goals through rapid cost takeout, organizational change management, digital business model transformation, innovative sourcing solutions and intelligent automation.
The theme of the Orange Virtual Analyst Days 2020 was the promotion of Engage 2025, a new program in response to the COVID-19 pandemic and the low-touch, high-care digital economy.
Changing business priorities are compelling enterprises to modify the way they procure software and encouraging them to explore beyond the offerings of established SaaS providers.
Artificial Intelligence in Drug Discovery and Development: Improve Your “Hit Rate” for Successful Projects
Life Science companies have demonstrated a strong appetite for artificial intelligence solutions to support both the drug discovery and drug development processes.
Categories: Life Sciences Research
As you review your customer care centers and other client-facing resources, prioritize learning and development – it may be the piece of the puzzle that allows you to travel 33 times the speed of sound!
Categories: Research Travel and Transportation
Over the last few years, in-flight connectivity (IFC) has been deployed across a significant portion of the global aircraft fleet and gained traction due to the ever-increasing demand for bandwidth.
Annual contract value (ACV) for the global combined market (managed services and as-a-service sourcing) dropped 5 percent this quarter, to $13.2 billion, due to a 16 percent decline in managed services.
The COVID-19 pandemic has taken its toll across sectors, with the aerospace industry feeling the impact especially hard.