Skip to content
INDUSTRIES

Media, Technology & Communications

Move fast on your AI, cloud and network decisions. 
Communications

Innovation, Create Value and Accelerate Growth

Flat revenue and rising operational complexity are pushing communications, media and technology companies to invest in AI, cloud and network modernization all at once. The business cases compete with each other, and the agreements underneath them run for years. 

We help the world's most respected communications, media and technology companies outrun the competition. Let us help you achieve operational excellence, sustainable growth and savings too.

 

ISG helps you: 

  • Build and run sourcing strategies for cloud, software and managed services agreements

  • Select providers and negotiate terms, including AI services now written into those agreements

  • Evaluate analytics, AI and retail platform software with independent research covering thousands of products

  • Govern agreements after signature so the savings and service levels you contracted for are the ones you get

  • Benchmark what you pay for IT, network and business process services against current market rates

  • Plan and source ERP and SAP transformation, including S/4HANA options and total cost of ownership

  • Design the operating model, including captive and shared capability centers

  • Prepare people for new systems through organizational change management, training and onboarding

Meet Our Team

Rajib Datta

Rajib Datta

Partner

Rajib Datta

Rajib Datta

Rajib Datta is a senior leader at ISG and a member of ISG’s America’s Leadership Team responsible for ISG’s Consumer & Enterprise Services Business. As one of ISG's leading digital experts with over 25 years of experience in technology and over a decade as an ISG Partner, Rajib has been an advisor to G2000 enterprises driving operational and business transformation with core expertise in Strategy Development, Negotiations, Cost/Benefit evaluation, Operating Model Design, Technology Modernization, Transformation Management, and Governance. In his tenure at ISG, Rajib has held leadership roles across Delivery, Sales, and Business Management including leading ISG’s Digital, Strategy, Benchmarking, and Enterprise Research practices as well as roles as an Americas Market Leader and LATAM Regional Leader. 

View Profile
Prashant Kelker

Prashant Kelker

Partner, Americas Consulting, and Chief Strategy Officer

Prashant Kelker

Prashant Kelker

Prashant Kelker is Partner, Americas Consulting, and Chief Strategy Officer. A globally recognized thought leader in AI and technology-led transformation, Prashant is shaping the firm’s strategic blueprint and bringing together all advisory capabilities to guide clients through the convergence of AI, digital technology and enterprise operating models.

He led the effort to make ISG the first sourcing advisory firm to establish a reference architecture for applied Generative AI with the 2023 ISG State of Applied Generative AI Market Report and played a key role in the development of our highly successful ISG NEXT operating model in 2020. Prashant joined ISG in 2012.

Before joining ISG, Prashant was a Technology Director at Accenture, where he won and established several new accounts and created digital offerings on mobility and predictive analytics. He earned an MBA from the Indian Institute of Management in Bangalore and a BE in Electronics from Bangalore University in India.

View Profile
Megan Walling

Megan Walling

Partner

Megan Walling

Megan Walling

Megan is a Partner at ISG. She oversees the firm’s Enterprise Market, inclusive of companies with up to $10B in revenue across the Americas. Megan and her team help guide clients to drive cost savings, achieve operational excellence, grow and transform.

Megan has also been a key leader on ISG’s internal corporate strategy team for the past three years where she has led a variety of key strategic initiatives and aids in setting the direction for the firm.

View Profile
Decorative color bar

Do you have a question, comment or suggestion?