Industries

Manufacturing

Manufacturers are under pressure on cost, supply and AI at the same time. We advise on what to buy, who to buy i from and what to pay.

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How Much of Your Technology Spend Reaches the Plant Floor?

Manufacturers globally are working against the same six pressures. Connected shop floors are moving from pilot into full plants, and industrial AI projects are outrunning the data they need. OT security has become a condition of doing business. Supply networks are pulling closer to home, aftermarket service is becoming a revenue line, and sustainability reporting is being written into supplier contracts. The plants that convert investment into output have two things in common, their shop floor systems are connected to the business systems above them, and their providers are contracted to deliver an outcome rather than a deployment.

ISG advises manufacturers on the sourcing, platform and provider decisions behind those programs. We run the market assessments that shape which providers get invited, negotiate the contracts that define what a provider owes you, benchmark what you are paying against what comparable manufacturers pay, and govern delivery after signature so the business case survives contact with the plant.

ISG helps Manufacturers:

Select and negotiate with the providers building connected factory, engineering and supply chain capability
Benchmark manufacturing IT, engineering services and supply chain contracts against comparable spend
Set your sourcing strategy across plants, regions and shared capability centers
Bring OT, IT and engineering technology under one governance and security model
Move aftermarket service from cost recovery to a contracted revenue line
Structure AI and analytics work so quality thresholds and adoption become contract terms
Rebalance supply networks for near shoring, tariff exposure and reporting obligations
Govern directly after signature so committed savings and throughput gains are measured

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ISG'S MANUFACTURING CAPABILITIES

Where Manufacturers Bring Us In

Manufacturing Sourcing Advisory

We run the market assessment, shape the RFP around plant outcomes rather than feature lists, and negotiate the commercial terms that decide whether the business case holds. That spans manufacturing IT, engineering and R&D services, supply chain operations, aftermarket and service models, ERP and capability center strategy.

Benchmarking & Cost Optimization

You can't negotiate a rate you haven't measured. We compare your rates, service levels and consumption for engineering services, application support, manufacturing execution systems and supply chain outsourcing against a peer set of comparable manufacturers, so you know your target before the renewal window opens.

Governance & Value Realization

Most value leaks after signature, quietly, through accumulated change requests rather than a single visible failure. We govern delivery against the business case that justified the deal, tracking service levels, consumption, scope change and realized savings, and hold the provider to what was agreed when performance drifts.

AI Advisory for Manufacturing

Most manufacturers have AI pilots. Far fewer have AI that survives contact with a production line, which is why we source the providers who can build it and write data readiness, quality thresholds and adoption measures into the contract.

Smart Factory & Plant Modernization

Most of the value in a contract is lost quietly after signature, through commitments nobody is tracking. We carry the agreed outcomes into supplier management and hold providers to them, and where you have no vendor management function we design and stand one up.

Supply Chain & Procurement Advisory

Supply resilience is a sourcing decision before it is a technology decision. We help manufacturers redesign supplier networks around near-shoring and tariff exposure, source planning, control tower and logistics capability, and put visibility and third-party risk obligations into supplier contracts where they can be enforced.